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<< OLDEROct 23, 2013 - Jan 28, 2015NEWER >>

See below for all of the latest enhancements since your last update.

These are distributed as part of your support and maintenance package.
Thanks to you, ePASS continues to be able to provide excellent service.


2/11/2014Google Mapping with ePASS
14006797You've heard the rumors. You may have even seen a preview at our last ePASS User Group Meeting... well it's finally here! ePASS is now tightly integrated with Google Maps. Lightning fast address validation, view multiple days/routes on an interactive map, see other calls in the proximity while scheduling - these are just a few of the features! Learn how set up and use Google mapping in ePASS by reading the How-To Guide on our help site here: Setting up and using Google Maps with ePASS Google Mapping in ePASS is a major improvement over the MapPoint version, and you do not need a license for every computer like you did with MapPoint. In fact, you don't need any licenses at all - it's FREE!* * The mapping services provided by Google are currently free, up to 2000 address validations per IP address, per day. You need to have the ePASS Mapping module in order to activate Google Mapping integration.
2/11/2014New ePASS Updates List
14006796Welcome to the new ePASS Updates List! Gone are the days of emailing a PDF list of all the updates. Now you (or anyone who has security) can see a list of all the changes to ePASS right here on this web page! Not only can you see the latest updates, but you can also view previous update lists as well by clicking the "older" button. * If you want other ePASS users to be able to see this updates page, just give them "View Updates List" security under User Security - General. Then they will be able to click "ePASS Updates List" under the Help menu in ePASS.
2/11/2014New ePASS Documents Page
14006795Do you need a Crystal Report to export a customer email list for marketing purposes? How about a 1099 report for your suppliers for tax season? Don't build it yourself until after you've checked the ePASS Online Documents page! We'll be adding common Crystal Reports and other ePASS related documents to this easy-to-use page, so check in regularly. * The ePASS Online Documents page can be accessed under the Help menu, in ePASS. Higher security users would automatically have security for these documents, but if you want to give security to other ePASS users you'll find it under User Security - General - View Online Documents.
2/11/2014MyPartsHelp.com / ePASS Integration
14006793Do you have old parts inventory? Why not sell it!? ePASS can now automatically upload your parts inventory to MyPartsHelp.com - where other service companies can search for parts. If a part is not available from a parts distributor then your parts will be listed instead. Other service companies can then contact you via MyPartsHelp.com to arrange for purchase. Once the interface has been configured, the ePASS Server Engine will ensure your inventory levels are constantly maintained. There is no manual uploading required - just set it up and let the system sell your old parts for you! * A MyPartsHelp Premium subscription is required to upload your parts inventory.
2/11/2014DispatchTrack / ePASS Integration
14006792If you are using DispatchTrack, then you probably already know you can export ePASS dispatching data directly into DispatchTrack. But did you know ePASS can automatically download Delivery Receipts with customer signatures, pictures, notes, and other attachments? The ePASS Server Engine can do this every night so everything will be in the Notepad or the Documents tab the next day. If you can't wait until the next day, then just click the hyperlink on the Dispatching tab to retrieve the Delivery Receipt immediately!
2/11/2014RetailDeck / ePASS Integration
14006791Do you currently use RetailDeck to look up product specs, competitor pricing, etc? Well, now you can link directly to a RetailDeck product page from ePASS! All you need to do is set up your RetailDeck user name and password in Serial Inventory Variables, and set up the RetailDeck brand code for each brand in ePASS. Then, you'll be able to click the 'RD' button on the toolbar while reviewing a Model. It's that easy! * Coming soon - ePASS will soon be able to automatically download RetailDeck data so you won't even have to leave ePASS!
4/4/2014ePASS Printing - Terminal Servers
14006910On Terminal Servers that have a large number of users, or have had many various users in the past, ePASS printing can potentially be slow. Whether it is previewing a report on screen, printing inventory labels, or sending an invoice directly to a printer - delays from a couple of seconds up to a minute have been known to occur. This is due to a known bug on Terminal Servers where Windows keeps a record of every printer that has ever been connected to the Terminal Server, including printers that are installed on the client PC that connected. We have now revamped how ePASS retrieves printer information so that it only takes a split second, whether on a single PC or on a terminal server with many users. Terminal Server users should see improved performance in printing / reporting functions that were effected by the Terminal Server bug, and CPU usage should be lower than it previously was when running those reports. * Performance increase varies depending on terminal server environment. About half of the reports in ePASS were effected by this issue, so not every report will see performance increases.
5/20/2014Start Addresses and Destinations
14007014If you are using ePASS / Google Maps integrated dispatching, then you can now add start addresses or other destinations (waypoints) to a route. This will allow you to see a true picture of a route, starting from the shop (or possibly from home for a technician), and including any other noteworthy stops throughout the day. "Destinations" can be created in System Maintenance in the new Destination table. The addresses will validated with Google just like any other address. Once you have created a Destination you can manually add it to any Route / Day by clicking the Add button in Routing, then checking the Destination checkbox and selecting a Destination from the drop down. To batch add Start Addresses, you first need to create the address as a Destination. Then in the Route table, for each Route, click on the Start Points tab and fill in the starting address for each day of the week. Then click the new "Add Start Points" button on the Route form, which will allow you to add Start Points for a date range, based on the start addresses you set up for each Route.
5/20/2014Google Maps Route Sheets
14007013Route Sheets for Technicians in ePASS can now print with Google Maps! If you are currently using Google Maps / ePASS dispatching integration, then you are now able to print Route Sheets with maps. Just check the "Print Maps" and "Print Route Maps" checkboxes when printing your Route Sheet to see the new design. There will be an overall Route map as well as neighborhood maps for each individual address.
5/20/2014Defining Map Zones with Google Maps
14007012ePASS now allows you to draw your map zones on a map, then have the map zone filled in automatically when you create a customer - based on how you drew the map. You can also overlay your zones onto any of the mapping screens in ePASS, allowing you a better picture of the calls in relation to your zones. Check out the online guide to learn how to define your map zones, including a video tutorial, here: Defining Map Zones in ePASS with Google Maps
8/14/2014Miscellaneous Table
14007188We have now added search abilities to the Miscellaneous table in System Maintenance! Since everyone seems to use Miscellaneous codes more and more you can now easily search and sort, with a maintenance screen that is now similar to Invoicing, Purchasing, etc. There is also an Excel export option. Additionally, we have added a new "Miscellaneous Type", which will allow you to group your codes as needed. The Miscellaneous Type has been added to the OE-27 and will be added to other reports as requested.
9/25/2014ePASS Home Screens
14007276Tired of just seeing a grey screen after logging in to ePASS? Now you can have shortcut buttons on the screen, which are customizable by individual user or group! They are very easy to configure and can save you a couple of clicks for all of your common tasks. Read all about Home Screens and how to configure them by reading our online help page.
1/19/2015Exclusive Reserve / Unique Serial Sell Price
14007443The Exclusive Reserve and Unique Serial Sell Price upgrade is a major enhancement to the serial inventory module of ePASS. Some of the new features included in this release are: (1.) Exclusive Reserve - A higher level of reserve that let's you lock in a serial number for an invoice, ensuring that it does not get swapped and that only the correct serial number gets shipped on the invoice. This feature is great for selling display models, damaged inventory, blowout prices, etc. (2.) Unique Sell Price - You can now specify list prices by individual serial number. If you want to mark something down, you no longer need to change the model list prices, which would affect all other serial numbers for this model. Instead just enter a unique sell price for this one serial number. Once you've done that - it is automatically made an exclusive reserve piece. (3.) Serial Types - A new classification for serial numbers. It's like an inventory type, but at a serial number level. Great for distinguishing your builder inventory from your regular inventory, or from display inventory, etc. You can then specify which serial types are allowed on certain invoice types so you no longer need to worry about a retail invoice getting a builder model. (4.) Advanced Serial Maintenance search options - You can now drill down to a serial number level when searching for models. For example you could do a regular model search by description, brand, product, etc. but then filter that out to only show models that have inventory in a certain location, or to only show models with inventory of a certain serial type, or certain features. No more flipping between Serial Maintenance and Scan Serial to get what you need. (5.) More auditing - All reserve / unreserves are now being audited to the serial inventory audit trail, and to the invoice notepad. Now you can see who unreserved something, and when. This is only a summary of all the new serial inventory features. For a full breakdown please go to ePASS Online Help and read the Exclusive Reserve Overview.
11/28/2014OE-13 MTD Tax Register
14007300Request:Would like the Branch to be a multi-select
10/24/2013Invoice Model - Spiff
13006585Request:You cannot edit the Spiff on an Invoice Model line on Finished Invoices, even if you have security. This should be allowed for Open and Finished invoices if you do have security.
Solution:This bug has been fixed.
10/25/2013Invoice Print Form
13006568Request:Changes to Sherwood Custom Invoice Print Form
Solution:Made the size of the phone and email larger. Now, max 4 phone numbers can be print.
11/1/2013OE - 16 Technician Productivity
13006604Request:Error when running OE16
Solution:Changed intHrs from Integer to Long and it fixed the problem
11/5/2013Create ItemLocation Utility
13006616Request:Need a utilty to create Main Location for the Items without Locations.
Solution:An option "Create ItemLocation for Items without Locations" is created into PassUtilities.
11/7/2013change to HARBISON inv print form
13006574Request:when a single model line with many serial numbers is printed the first serial number and the text label that says serial # over lap.

print form: HARBISON
Solution:The issue should be resolved.
11/7/2013SN-15 Orderring
13006594Request:The Supplier Drop down is including non-inventory suppliers
Solution:Now the supplier drop down only selects where InventorySupplier is true. This bug has been fixed.
11/8/2013Po Item Label Printing
13006600Request:The 'Individual label' feature is including Estimate invoices and it should not be
Solution:This bug has been fixed.
11/8/2013Split Invoice
13006605Request:New Option in Split invoice to dis-regard the numberring series needing to be the same.
Solution:Created a new Invoice variable - Split Invoice Keep Number Series . Default is true. When this new variable is False we change the 'Split Invoice' function to dis-regard the current rules regarding the invoice numbering series needing to match. Changed Merge invoice to look at related invoices. This request has been finished.
11/8/2013RetailDeck integration
13006609Request:Would like to be able to link from ePASS to a RetailDeck product page.
Solution:Now, if you set up RetailDeck username and password in PassUser form or Serial Inventory form, you will see a blue "RD" button on the tool bar, it will navigate to RetailDeck product page for whatever model is selected, whether in invoicing or in serial inventory. Make sure you set up your RetailDeckBrand in Brand table. If the model's retail deck brand is empty, you will get a message "You must enter the RetailDeck Brand for this Brand before you can link to the RetailDeck product page!".
11/8/2013Service Requests
13006612Request:1. Would like an option in Server Engine - Service Bench variables if text is converted to upper case or not. Currently it is all converted to upper case, but like to have the option not to do that.
2. Would like the Payment Type and Special Instructions fields from the "More Details" form to be added to the first Service Request form. This form can made wider if needed.
Solution:1. A new checkbox "Convert Text to Upper Case" is added into Server Engine variable.
2. Added Payment Type and Special Instructions fields into the first Service Request form.
11/18/2013Invoice Printing - Manuel Joseph Custom Invoice
13006596Request:Some of the wording in the disclaimers is mis-spelled
Solution:This bug has been fixed.
11/20/2013Invoice Header - Second Dispatch
13006630Request:Adding a Second Dispatch to an Invoice and then editing the SChedule Date will get an Invalid Procedure Call and then shut down ePASS.
Solution:The issue should be fixed.
11/20/2013Automatic Retrieval of DispatchTrack Delivery Receipts
13006632Request:Would like a way to pull up the DispatchTrack Delivery Receipt, from the Documents tab on the Invoice Header.
Solution:If "DispatchTrackServerName", "DispatchTrackCode" amd "DispatchTrackAPIKey" are filled in on Setting tab in Dispatching variable, you will see a "View DispatchTrack Delivery Receipt" hyperlink on Documents tab on a routed invoice. Clicking it would open the PDF.
11/20/2013Invoice Header - Add Invoice
13006638Request:Adding a new invoice and typing in a bad Pickup Date and then Tab and when you click back on the date it gets a run-time error or sometimes shuts down ePASS.
Solution:The issue should be resolved.
11/21/2013OE-09 Picking Report
13006615Request:When choosing to Sort by Invoice/Model # and then selecting to include comments the Comments need to print in the same order they are in invoice detail.
Solution:Change to print comments in the same order in invoice detail.
11/26/2013New label for item labels
13006636Request:Need a new item label, similar to the "4 X 2 SERVICE" label, but with the customer name on the first line, the Invoice and Date on the second line, and the part number on the third line.
Solution:A item label "4 X 2 AME APP" are created.
11/26/2013error when creating invoice type
13006640Request:when adding a new invoice type you get a Object doesn't support this property or method error message.
Solution:The issue should be resolved.
11/27/2013Gl Transactions
13006633Request:Add Journal Entry can show an amount 'to be allocated' that is wrong in certain cases. Seems to happen during a long JE where corrections are being made.
Solution:This issue should be resolved.
12/2/2013PO Detail - Add Serial
13006643Request:The system is allowing you to Add a serial with an invalid character usch as a single quote which messes up the database.
Solution:Changed to not allow special charactors !@#$%^&*()?><~`+=|'{}[];:%"
12/2/2013SN-35 YTD Purchases Report
13006645Request:This report is including Returned product and so the numbers are off.
Solution:Excluded the Return products from the report.
12/3/2013Invoice Detail
13006603Request:Adding a Payment line when a previos payment is already on the screen it can give a pinpad error
Solution:This issue should be resolved.
12/5/2013Website
13006651Request:When cancelling a Service Request, put the user / date into the "cancel reason" field.
Solution:Now, when you cancel a service request, the date + user code will be added before the cancel reason automatically.
12/9/2013Dispatch Track
13006592Request:Would like some of the information from the Service Tab of an invoice added to the "Order Detail" field in Dispatch Trak.

Currently it only adds Product Code but they would also like the Brand Code, Model, Serial & Complaint as well as the Invoice Type.
Solution:This request has been finished.
12/10/2013Dispatching - Route Board
13006625Request:If you copy or split an invoice, it will make start time the same. It should use the same increment logic that is used when scheduling a new invoice.
Solution:This bug has been fixed.
12/10/2013Creating customer crashes ePASS
13006657Request:While in invoicing if you create a customer it can crash ePASS
Solution:Before popCity Lost Focus logic starts, always check if user already entered OK button. This bug has been fixed.
12/13/2013Plain Paper invoices - HST #
13006659Request:Plain Paper invoices should show show "HST #" instead of "GST #" for Ontario companies.
Solution:The request is done.
12/13/2013Plain Paper invoice
13006661Request:The "PLAIN PAPER" invoice is not handling long enough invoice numbers. The last characters get cut off.
Solution:The issue should be resolved.
12/16/2013Item Inventory Utility - Mass Delete
13006598Request:The Mass Delete currently does not delete items that have ever been ordered, received or sold. This needs to change and it requires a last activity date.
Solution:Added "Delete Items with Activity" checkbox. If this checkbox is checked, user can select 'no activity date since'. It will delete items that have not ever been ordered, received or sold since that date.
12/17/2013My Parts Help Inventory Sync
13006667Request:Now, you can upload Item Inventory to MyPartsHelp by clicking "Sync Now" button in ePASS or set up an upload time, the system will upload the inventory at the specific time each day. Also, ePASS will sync the inventory every 3 hours.
Solution:1. A "Sync Now" button is added into Item Inventory Variables.
2. You can set up the "My Parts Help Sync Time" on Other Services tab in Server Engine Varbiales. After you setup the sync time, a restart of ePASS Server Engine is required. Please keep your synch time between midnight and 5 AM.
12/17/2013SN-15 Ordering
13006669Request:The checkbox to show Reserved Model Details is not working, they always show
Solution:If you uncheck 'Show Reserved Model Detail', it will suppress reserved model detail section on crystal report. Also added 'Show Stock/NonStock' checkbox, it will make stock / unstock line visible or not on report. This bug has been fixed.
12/18/2013DispatchTrack download
13006672Request:Would like an automatic download of all DispatchTrack delivery receipts, pictures, and notes. It should happen at the end of each day and download everything dispatched for that day. Keep the existing DispatchTrack hyperlink - that can be used to get same-day delivery receipts that won't be downloaded until the end of day.
Solution:1. Two new fields "DispatchTrackDownloadTime" and "DispatchTrackFolder" are added into Server Engine variables. If these two fields and Dispatch Track Server name, Code, API key in Dispatching variables are filled, all DispatchTrack delivery receipts, pictures, and notes for current day will be downloaded into DispatchTrackFolder at DispatchTrackDownloadTime each day.
2. You are also able to run "DispatchTrack.exe" manually to download the files.
12/18/2013Service Request
13006679Request:When processing a request, it always put the user code and datatime into cancel reason. It should only happen when canceling a service request.
Solution:The issue is resolved.
12/19/2013Receive Serial and Ship Serial
13006683Request:Would like to change it to not allow to receive a serial code with special characters, only accept letters, numbers, and "-". Also not to allow to Ship a serial number where Serial is not available.
Solution:This two bugs have been fixed.
12/27/2013DispatchTrack export
13006682Request:Would like the "Delivery Type" to be the Invoice Type code. Currently it always says "Delivery", even for service invoices.
Solution:This request has been finished.
12/30/2013Item and Serial Inventory Maintenance
12005323Request:Would like a documents tab in both inventory maintenance screens.
Solution:Added new security options for Item and Model - Document Add, Edit, and Delete. Default securities are copied from Notepad Add, Edit and Delete. Item or Model document records also be handled when a user do Update Key and Mass Delete utilities. This request has been finished.
12/30/2013OE-37 Technician Labor Analysis
13006671Request:Would like to add the following options to this report:
1. Option to merge splits before calculating the numbers
2. Option to show Job Status columns with a count.  This would have to show all job statuses, but it would only be in the Excel export so you could easily delete/ignore any columns if you didn?t want them. It will just be a count of invoices for that job status.
3. Add Avg Minutes Per Trip (just above Avg Minutes Per Job)
4. Add Avg Part Total Per Invoice (at the bottom)
5. Option to run by Service Date. This would look at the date on the Labor Line, instead of the finish date. Still only finished invoices though.
Solution:Those requests have been finished.
1/3/2014Reserve Serials
14006700Request:Getting an error message "The row to update could not be found." when trying to reserve serials.

1/6/2014Dispatching Route Sheet Report - DS-01
14006701Request:Sometimes Sub report is showing another call: Department "ALL", Route "~~~~~"
1/7/2014AR Transaction Totals
13006648Request:The Totals screen shows the main text area all in black and you cannot read the text.
Solution:Removed the white label. Now the Totals screen can show the text on any computer. This bug has been fixed.
1/7/2014GL Transactions
14006706Request:When adding a GL Transaction, if you are in the Amount field in the grid, then you click Delete or Backspace, then Shift + Tab, you get an error and it locks up ePASS.
1/7/2014Customer History
14006707Request:If a user only has "Customer Maintenance" security, and no other security at all, then they should not be able to click the "View Invoice" button in the Customer History form. It should be disabled.
1/8/2014Invoice - Notepad
11004838Request:When you try to change the date in a Notepad entry: If you enter in a date with a wrong format (ex. You forget the year or dont have enough characters), ePASS locks up.
1/9/2014Item Inventory - Review or Edit
14006712Request:When the View Cost / View List icons are flipped, the item maintenance screen tabs are all disappearing.
1/9/2014Add GL Distribution
14006717Request:Sometimes if you change the Amount on the data grid, the Amount is not displayed properly.
1/14/2014Model Detail - Sale Price, Start Date, and End Date label
14006725Request:Would like to make Model Details - Sale Price, Start Date, and End Date label visible.
Solution:Made List Price data grid shorter, and now that label is visible. This bug has been fixed.
1/16/2014Plain Paper Invoice Form
14006726Request:The invoice code needs to be moved one character to the left, as it is currently putting the last part of the invoice in the margins of the page, causing it to not be printed.
Solution:Moved the invoice code two characters to the left. This bug has been fixed.
1/16/2014Price List Template
14006729Request:It does not update the "Model List Price" when importing Serial Inventory. Also, you cannot edit the Template List Price Column on the Cache5 server.
1/20/2014Serial - Supplier Price List Import
14006737Request:Serial price list importing using Markup table is not calculating properly.
Solution:(1) Fixed December 03, 2013 DBUpdate - it should also move "Use Markup Table" records where the Column is empty.
(2) Created PassUtility - System Maintenance - "PriceListTemplate - Bring all missing markup column settings back".
(3) Fixed System Maintainance - Allow column to be empty if it is set to "Use Markup Table".
(4) Fixed Price List import program to calculate prices that are set to "Use Markup Table".
(5) No long show obsolete List Prices in the drop down.
1/21/2014Bekins Invoice Print Forms
14006718Request:Bekins custom print forms cut off the end of the barcode when the invoice is a split invoice or has a longer than normal invoice number.

Print forms to be fixed:

BEKINS SALES
BEKINS SERVICE
BEKINS INSTALL

Solution:Increased barcode width and aligned invoice code and barcode to the right.
1/22/2014Dispatching - Route Sheet
14006743Request:If you run the Route Sheet with the Print Maps option turned on - it gets an error
Solution:Made FileName field length to 255. This bug has been fixed.
1/23/2014New Warrantech File Layout
14006720Request:Warrantech has a new export layout that they want us to use.
Solution:Created a new Warranty ESP export titled "Warrantech New".
1/23/2014Invoice Detail
14006723Request:The "No" button should be the default when deleting a line in Invoice Detail.
1/30/2014Serial Inventory Multi List/Cost
14006748Request:Would like the following changes related to the new multi list/cost feature.

1. The "List" that shows in "Serial Inventory" needs to allow you to select from all list prices now (previously only allow L1-L4). The option will also be moved to the Branch table so each branch can display its own default list price. If you do not select a value in the branch, it will default to use the Serial Inventory value.
2. Same for the "Cost" that shows in Serial Inventory - it will be moved to Branch, and will also allow you to select any of the "project costs".
3. The minimum sell price currently in Invoicing variables needs be moved to Invoice Type, and allow you to select from existing Model costs, all list prices, AND any project costs. If the value is not filled in on the Invoice Type, then use the value from Invoicing. Invoicing needs to be updated to check the new Invoice Type variable.
4. On the Model line on an invoice - the List Price drop-down needs to check user security and only show the list prices that user has security for.
5. On the first tab of a Model (in Serial Inventory), show blank instead of zeros in the Cost column.
1/30/2014Wireless Inventory - Receive Transfer
14006752Request:If you do a Receive Transfer on the scanner and you do not need to change the default location, it can assume that the default location is Non-Saleable. This causes the scanner to mark all inventory as not available during the receive transfer.
1/31/2014Extended Warranty Report
14006736Request:Would like to add Branch selection - it must be multi-select.
2/5/2014Invoicing - Customer Update
14006781Request:When you try to "Update Customer" from an invoice, you get an "Item cannot be found" error.
2/7/2014OE-37 Labor Analysis Report
13006655Request:Getting an error when using the Excel button instead of the OK button. Using excel 2013. Excel button works on Serial - Inventory Valuation.
Solution:Always automatically adding 2 worksheets when Excel file is created. It probably will fix this problem.
2/7/2014Item Audit Trail
13006689Request:The Cost fields are not being populated on all transaction types, making it difficult to get a true picture of the change in inventory.
Solution:Changed following transactions: Audit Trail changed to fill in all Old Cost and New Cost properties.
Also changed: Purchasing - Receive, Return, Invoicing - SplitInvoice, Sold, Uncommit, Delete, Item - Delete, Adjust, Transfer, Add Location, Edit Location, Delete Location.
Wireless Inventory Manager - Transfer, Receive, Commit Item, and Add Location.

This bug has been fixed.
2/7/2014Item and Serial Inventory Maintenance
14006782Request:The Cost column in the List Prices grid is showing, even when the 'Show Cost' button is turned off.
2/11/2014SN31 - Historical Valuation Report
14006790Request:Got an Error 0 message.
Solution:Fixed the program to handle serial code with double quotes, single quotes, and "=" . This bug has been fixed.
2/12/2014Purchasing
11004897Request:Would like a Notepad in Purchasing, like on the Invoice Header.
2/12/2014Notepads
12005825Request:Would like the notepad lists to be bigger, allowing for more lines of notes to be shown without scrolling. Most of the notepad screens have some blank space, so fields can be tightened up, allowing for more lines to be displayed.
2/12/2014Serial Maintenance - Search
14006801Request:You get an "Invalid Procedure Call" error in Serial Maintenance when you set the system to use one of the new Project Costs.
2/12/2014Invoicing - Update Customer
14006805Request:When you open an invoice and edit the customers info, then press the Update Customer button, you get an error message "Item cannot be found in the collection corresponding to the requested name or ordinal."
2/13/2014Custom Invoice Print Form
14006777Request:Roby's Custom Invoice Print Form.
Solution:A new invoice print form "ROBY" has been created.
2/13/2014OE-35 Manufacturer Spiffs
14006779Request:Would like to add a Page Break option. Currently the report sorts by salesperson, but only puts a separating line, making it difficult to distribute the report.
Solution:Added a checkbox "Pagebreak by Salesperson" beside "Split Commissions" checkbox.
2/13/2014Retail Deck
14006787Request:Showing wrong model when clicking Retail Deck within invoicing. It works fine if you add an invoice line. Clicking on different detail lines only shows the last added model. It works fine on Serial Inventory screens.
2/17/2014Custom Label
14006778Request:Custom Label for Roby's.
Solution:A new label size "3 3/4 X 5 ROBYS" has been created.
2/24/2014Google Mapping
14006822Request:Add an invoice, then select an existing customer (who has not yet had their address validated), then choose to use the latitude and longitude for that customer. It is not saving the latitude/longitude on the customer record - the next time you create an invoice for that customer it will ask you to validate again.
Solution:Added logic to save the validating result to the selected customer.
2/25/2014Invoicing Maintenance - Header
14006783Request:When editing an invoice and you Edit the Customer, and change the email address, and select to 'return' the customer back to the invoice, the invoice does not get updated.
2/26/2014Payment Type on Invoice
14006816Request:If you delete a payment type from System Maintenance, then edit a finished invoice that has that payment type - it will wipe out the bill-to customer on the invoice.
Solution:Changed to not wipe out the bill-to customer if the invoice is Finished or Not Posted.
2/27/2014SN-11
14006780Request:Getting Error 0 when running this report using location MFC.
Solution:Always set Auto Popup to be true. This bug has been fixed.
2/27/2014Picking and Staging Report
14006800Request:Would like a new report for both picking and staging inventory. It should allow you to create "Pickers" and assign bin locations to each picker, then when running the report it would show everything that they need to pick from their bin locations. The report itself needs to show which inventory to pull, where to pull it from, where to stage it (which Map Zone the invoice is assigned to), and which delivery sequence it belongs to (1st delivery, 2nd, 3rd, etc).
Solution:OE-09b - Picking and Staging Report has been created.
2/28/2014Map Zone - Update Key
14006826Request:The Map Zone Update Key needs to also update the City table and the Customer table.
3/5/2014Invoicing Header - Credit Limits
14006817Request:Allow an option to include or exclude Open Invoices from the Credit Limit warnings.
Solution:Added a new AR Varible - Include Open Invoices. Default is true. If it is true, it will exclude open invoices from the Credit Limit Warning.
3/5/2014New Warrantech Export File
14006836Request:Warrantech needs to have the Warranty Code put into Position 20 of our export file.
3/6/2014Invoice - Return Serial
14006843Request:If you are trying to return a serial number, it gives an invalid procedure call message when you add the serial number to the invoice line.
3/7/2014Invoice Print Forms
14006846Request:Currently, you are limited to creating 20 print forms per Terminal. Would like to increase that.
3/8/2014Electrolux Warranty Claims through ServicePower
14006840Request:Electrolux is switching from ServiceBench to ServicePower, effective March 28, 2014.
Solution:Added a new EDI format 'Service Power Frigidaire' . This request has been finished.
3/10/2014Duplicate Invoice Print Form
14006851Request:The Duplicate Invoice Print Form function still has a limit of 20 print forms, even though it was increased to 40 print forms everywhere else.
3/10/2014Mobile Salesperson - List Prices
14006852Request:Currently you can only choose from L1-L4, for which list price should show in Mobile Salesperson. This needs to be a list of all list price codes from system maintenance. Also, if a list price doesn't exist for a model currently it will not even show that model when you search for it. This needs to change so it shows the model but with $0 for the list price.
3/10/2014Posting History
14006853Request:You cannot print a Posting History report if the Branch Code no longer exists.
3/12/2014PO Printing
14006832Request:Currently, we have an option to print 'reference number' or 'back order invoice number', not both. Would like to be able to print both on the PO.
3/12/2014Invoicing - Sales Divisions
14006857Request:Would like a way, in Invoicing, to control which Invoice Types users can open.
Solution:You can now control which Invoice Types a user can add/edit/review/print/email/copy/split/finish by using the new Sales Divisions. Define your Sales Divisions in System Maintenance and assign Invoice Types to the appropriate Sales Division. Then, in User Security restrict which users can see which Sales Divisions.
3/13/2014Invoice Archive Printing
14006868Request:Printing an Invoice from Archives does not print the Ship To name/address if the payment type is a COD.
3/14/2014Google Mapping - Defining Map Zones
14006768Request:Would like to be able to draw a zone on a map, then when creating a customer if they are inside of the zone that was drawn, it would automatically fill in that zone for the customers. Needs to support Departments as well, so one customer could be in multiple zones (one for each department).
Solution:Except adding customers, it will also fill the Department Zones when the customer's location is changed in Edit and Copy modes.
3/14/2014Viewing Cost in Mobile Salesperson
14006872Request:Cannot see Cost in Mobile Salesperson, even with the security enabled.
3/14/2014Price List Template
14006874Request:When selecting a file to import, it will only show .xls files, not the newer .xlsx format.
3/18/2014Invoicing - Batch Email
14006823Request:When you do an Invoicing Batch Email, it doesn't update the "View Print History" on the Invoice Header.
3/19/2014Invoice Labor Lines
14006875Request:Would like to add a Comment Code to the Technician table. Then, when adding a Labor line to an Invoice, if the selected Technician has a Comment Code - add that Comment to the Invoice.
3/20/2014PO Transfer Report PO-19
14006831Request:The Model field is too narrow, it's not allowing a 20 character model number. Would also like a checkbox to show selected Serial Number, like the checkbox for the 'Show Invoice / Name'.
3/22/2014OE-39 Written Sales Report
14006774Request:When using the Excel option, the Salesperson1Percentage, Salesperson2Percentage, and Salesperson2Flag are not being filled in correctly.
Solution:Fixed Salesperson1Percentage, Salesperson2Percentage, and Salesperson2Flag issues. Also made 'Apply Salesperson Splits' checkbox to be available all times. This bug has been fixed.
3/22/2014OE-04 Reserved Models Report, SN-15 and SN-27 Ordering
14006871Request:The current reports when Creating a Purchase Order, for the location on the Model detail line. Would like an option to Order for the current Terminal Location. Would also like to add an option to see the QOH per location, on SN-15 as done in OE-04.
Solution:Added checkbox 'Order for Terminal Location' to all three reports. If it is checked, it will only show Invoice Model line location equals Terminal Location when you click 'Order' button on the Report. Also added new checkbox 'Show QOH per Location' on SN-15. This requst has been finished.
3/24/2014ATS Calculation
14006883Request:Currently if an Invoice is set to an "Immediate Ship" job status, it does not also compare the Delivery / Pickup Date to the Reserved Days. It still needs to consider the Reserved Days when there is a Delivery / Pickup Date, unless both dates are blank.
3/24/2014Email Invoice
14006884Request:Currently when you email an Invoice - the Subject line will add "From XYZ Company" - where XYZ Company is the name of the branch you are currently signed in to. This should change to take the name of the branch from the Invoice, and not the branch you are signed in to.
3/26/2014Model - Update Key
14006886Request:Currently if I do an Update Key and merge two models: If there are duplicate auto number serials, it will leave the duplicates on the old Model. Would like a way for the auto number serials to merge, but to add a "-1" to the duplicate serial numbers. This needs to update the serial number in all appropriate tables.
Solution:If there are duplicate Auto # Serial Numbers and Checkbox - Update Serial Numbers for This Model is checked, it will show a message : "There are duplicate Auto # Serial Numbers. Would you like to add "-1" to the Serial Numbers to merge them?
(Clicking Yes will merge them and clicking No will leave them on the old Model)". This Request has been finished.
3/28/2014Wireless Activity
14006892Request:Searching Wireless Activity and also printing a Transfer Report can be slow, sometimes causing ePASS to not respond.
Solution:Two indices are created and this request has been finished.
4/1/2014OE-09A Picking Report
14006896Request:Would like an Excel button on the OE-09A report. Currently if you export from ePASS to Excel, it uses multiple rows per record, so it needs to be nicely formatted for Excel - one row per record.
4/1/2014ATS Calculation
14006897Request:Further change to the ATS calculation. The job status should always be "Immediate Ship" in order to use it in the calculation. Then, if the job status is "Immediate Ship" the date should either be blank or within the specified days.
4/1/2014Finish Invoice
14006898Request:Getting an Invalid Procedure Call sometimes, when finishing an invoice with a return model line.
4/2/2014Posting Batch
14006848Request:The Posting Batch # is currently an Integer data type. This needs to be changed to handle larger numbers, as some companies will be approaching the limit of an integer.
4/3/2014Invoicing - Changing a Schedule Date
14006890Request:If you edit an Invoice and change the Schedule Date, it is still checking the zone for availability even if the Invoice has a "Do Not Dispatch" job status. It should not do this check, since it will not schedule it anyway.
4/3/2014OE-19 MTD Invoice Cost Analysis
14006904Request:Would like an Excel button on this report that exports to Excel in a one row per record format. Also, change the Branch and Invoice Type drop downs to multi-select.
4/3/2014Invoice Type - Default Location
14006908Request:The Default Location option on the Invoice Type currently only works for Items. It should work for Models too. If the Default Location is checked, then when adding a Model to an Invoice, the location on the Invoice Type should override the terminal defaults.
4/7/2014Invoice Detail - Related Items
14006713Request:When selling a model with related items, the system is not charging the correct List Price level associated with the customer on the invoice.
Solution:Fixed both related Item and Model selling price.
4/7/2014Routing Screen
14006735Request:Currently the user security for Routing and Editing the Call Count Calendar, and Dragging & Dropping calls in Routing are all combined into one. They need to be separated.
Solution:Added two new security features on System Maintenance: (1) 1602.1 'Dispatching - Full Screen Routing', and (2) 1602.2 'Dispatching - Drag/Drop in Routing'. It will allow you to control if you can enter Full / Split Screen, and Drag & Drop in Routing. This request has been completed.
4/7/2014Edit Invoice - Fails to Update Dispatching
14006912Request:Rarely, when editing an Invoice, you can get a "Dispatching is not updated" error, and it will not update the dispatching record for that invoice.
4/7/2014Selling Obsolete Models
14006917Request:Currently ePASS will let you sell an obsolete, out of stock Model if you are selling it a $0. This should not be allowed. If it is obsolete then it means you cannot get any more, regardless of selling price.
4/8/2014GL Posting Batch History
14006705Request:When selecting an Invoicing or AR Posting batch where the BranchCode is no longer on file, the system shuts down with no error message.
4/8/2014OE-04 Reserved Models Report
14006877Request:The model number is being cut off. The Model column needs to be made wider.
Solution:Moved Reference/Map to the second line section. Now the model column has more space.
4/8/2014Invoice Posting
14006922Request:It shows an error message "Row cannot be located for updating. Some values may have been changed since it was last read."
4/9/2014Serial Inventory
14006927Request:The system currently allows you to delete a Model with a quantity on hand, as long as they are all unavailable.
Solution:Now the system does not allow you to delete a Model or "Mass Delete" Models when the "Total Not Available" is greater than Zero. This bug has been fixed.
4/10/2014Invoice Detail
14006929Request:When selling related items, it is not selecting the correct selling price.
4/11/2014Order for Terminal Location (OE-04, SN-15, SN-27)
14006936Request:The new Order for Terminal Location option on OE-04, SN-15, and SN-27 is causing the Order form to FILTER by that location. It should not filter by the location, it should only replace the Location from the Invoice Model line, with the Model Delivery Location from Terminal Settings.
4/16/2014Invoice Archive Signature
14006942Request:(1) If a signature was created by mouse, it won't show the signature in 'Archive Signature Detail'.
(2) If the Comment description contains single quotes, 'Archive Utility' will show an error message.
Solution:Both problems have been fixed.
4/22/2014OE-10 Shipped Serials Report
14006938Request:Add a new option to the report "Only show invoices with all product shipped".
4/22/2014OE-27 Invoice Cost Analysis
14006951Request:Got an error when exporting to Excel.
Solution:Handled 'divide by zero' error. This bug has been fixed.
4/23/2014Invoice Model Line
14006867Request:Would like to see the Product Description on the Invoice Model line.
4/24/2014Item Inventory
14006959Request:When deleting an item, it is on the Notepad tab. It should go to the first tab.
4/24/2014Immediate Reserved
14006960Request:The ATS calculation is including invoices that are not set to Immediate Reserved.
4/25/2014Edit Invoice Schedule Date
14006962Request:Would like a new security option that controls if someone can edit the Schedule Date on an Invoice. They will always be allowed to change it on Add, but if they Edit an invoice, then they would require this new security option to change the Schedule Date.
Solution:Added a new security option: Edit Schedule Date. This request has been completed.
4/28/2014IN-17 Physical Inventory Report
13005936Request:This report doesn't sort properly. Most items are sorted alphabetically, then there are half a part of items at the end of the report that are out of order.
4/29/2014PO Transfer Report - PO-19
14006919Request:Would like to add a piece count to the totals / signature section on the bottom of each page.
4/29/2014OE-09a Picking Report
14006970Request:The report will not display anything if you select a single route or multi-select routes.
4/30/2014Transfer Requests
14006940Request:Would like an easy way to transfer inventory from the PO Transfer Requests screen, for companies that are not using barcoding.
Solution:(1) Addded a new checkbox called "Transfer Inventory when changing to this Status" on the Transfer Status Maintenance form. Default setting is false. When you change the Status and the "TransferStatus - Transfer Inventory" checkbox is checked, it will actually transfer the serial #. It supports multi-select on this form.

(2) Added new "Search By Batch #" on the Transfer Maintenance form. Also, you can edit the Serial Number and Batch Number in Transfer Request Detail form.

This request has been completed.
4/30/2014Invoicing - Shipping
14006971Request:Would like a way to restrict users so they can only ship product in a location that belongs to their branch. This only applies to manually shipping serial numbers in ePASS, not Barcoding or Mobile Salesperson. Since manually shipping serial numbers in ePASS is typically only done for pickups, you can then ensure that a serial number from the correct store was selected.
Solution:Added a new security setting: "Add Serial to Invoice from All Locations". If you do not have this security setting activated, it won't allow you to sell serial numbers that are not in your Branch.
5/2/2014OE-09b Picking and Staging Report
14006974Request:Would like to add the Route Code to this report, between the Map Zone and Sequence. Also would like to have Invoice # barcodes. Also, the date range does not appear to be working, and it is displaying many negative quantity lines.
5/6/2014OE-35 Manufacturer Spiffs Report
14006952Request:Need a new date range option that includes both ScheduleDate and PickupDate combined, or else you need to run the report twice, once for deliveries and once for pickups. Also, need to print the InvoiceStartDate when selecting Schudule/Pickup Date. Currently it is printing the Finish date in that case.
5/7/2014A/R - Aged Trial Balance
14006965Request:Would like the Branch to be a multi-select option.
5/9/2014"Do Not Dispatch" Invoices
14006976Request:If you set a Job Status to "Do Not Dispatch", and there are already Invoices in the system that are dispatched with that job status, when you later edit those invoices, and try to change the date - the date won't actually save.
5/12/2014Invoice Detail - Barcode button
14006923Request:When using the barcode button in Invoice Detail to scan something with a USB scanner, it is not taking the correct list price from the Customer. It seems to always use L1.
5/12/2014Serial Maintenance
14006941Request:Adding a new model with 'Clear Fields on Add' disabled, is defaulting the min/max for all locations to main stock. It should not be carryng forward the min/max values.
5/12/2014Service Requests - default Bill-To account
14006957Request:Would like to be able to default a Bill-To Account # on the Service Account. Then, when Processing a service request from that account, automatically set the Bill-To on the Invoice.
Solution:A "Bill To Account" has been created into the Service Account form in System Maintenance. If it is filled in, the Bill-To will be automatically set on an invoice when processing a service request.
5/12/2014Service Requests
14006968Request:If there is an apostrophe in the Address field, you will get an error when the Process function is Searching for a Customer.
5/12/2014User Security for Price List Import
14006987Request:The access to the item Price List Template Import is being controlled by the user security for Serial Price List Template Import.
5/12/2014Purchasing Maintenance - Notepad Tab
14006988Request:The Review button on the Notepad tab is not enabled while Reviewing a PO.
5/13/2014Servicebench
14006934Request:New support for Liebherr through Servicebench.
5/13/2014Invoice Detail
14006961Request:When adding a Model or Item to an Invoice, if the model/item is locked then it does not show up on the ordering reports. For models: It still needs to set the Invoice line to "Committed" status, and set the Qty Reserved on the invoice so that it shows up on the ordering reports. For items: It still needs to set the Qty Reserved on the invoice line so it shows up on the ordering report. The Qty Reserved on the Item or Model will still be incorrect in either case, but at least those can be recalculated. It is more important to ensure they show up on the ordering reports.
5/13/2014SN-15 Ordering
14006990Request:The Delivery date and Invoice Date are showing a time instead of a date.
5/14/2014PO-13 Receiving Report
14006996Request:The PO-13 Supplier drop down is showing ALL suppliers. It should only show "Inventory Suppliers".
Solution:Fixed all Inventory and PO Reports.
5/14/2014OE-09B Picking and Staging Report
14007001Request:Would like new sort options "Sequence DESC / Bin DESC" and "Sequence DESC / Bin ASC". "Sequence DESC / Bin DESC" should be the default.
5/14/2014Invoice - Warranty tab
14007002Request:Need to add a "Field Test' option to the Warranty Type drop down.
5/14/2014GL Year End
14007004Request:You get an Error 13, Type Mismatch when doing a GL Year End.
5/15/2014Routing Screen crashng ePASS
14006999Request:When in the Routing screen and you select a Truck, ePASS may stop working. May receive the error message 'PASS has stopped working'.
5/20/2014PO Export
14006921Request:Would like a new PO Export for V&V Appliance Parts that is the exact same as the Reliable Parts export, except as a .csv file.
5/21/2014SN-15 and SN-27, OE-04 and PO-12 Ordering
14006905Request:For SN-15, SN-27, and PO-12: Add and option to allow excluding 'Do Not Dispatch' Job Status.
For SN-15 and SN-27: Add an option to change the 'Reserved' column to be the # of models reserved within the date range selected, not the Total reserved.
For SN-15 and SN-27: In the 'Reserved Model Details' only show Invoices where no Serial Numbers are already reserved to this line.
For SN-15 and SN-27: Would like an option to 'Order' Models on the Report that are below minimum as they are not currently exported to the 'Order' grid.
5/26/2014job
14007024Request:Model or Item Total Qty Reserved is not calculated properly. This bug is related to bug ID 14006961.
5/28/2014Wireless Inventory / Mobile Salesperson - View Cost / List
14007005Request:The current View Cost / View List settings for Wireless Inventory and for Mobile Salesperson are hardcoded to L1, L2, etc. These need to be dynamic so you can choose any List Price or Cost. Also, new security options are needed for View All Costs/Lists - and if they do not have this new security option, then it should use the regular Serial Inventory List/Cost security options that let you individually assign which List/Cost a user can see.
5/28/2014Miscellaneous - Do Not Allow Price Change
14007029Request:Would like a new "Do Not Allow Price Change" checkbox on Miscellaneous Codes. This would be similar to the "Do Not Allow Price Reduction" checkbox, but it would not allow any price change at all, whether it was a positive or negative amount.
5/29/2014SN-27 - Ordering / Sales Analysis
14007036Request:The 30 60 90 Day Quantities are not printing correctly.
5/30/2014DispatchTrack Export
14007034Request:Would like an option to export the Route from ePASS and have it automatically routed in DispatchTrack after doing an Import in their system. For this to work, the Route Code in ePASS needs to match up with the Mobile Login for the Service Unit in DispatchTrack.
6/2/2014Scheduled Call
14007028Request:Getting an error when editting a second dispatch call for an invoice.
6/2/2014SN-27 Ordering / Sales Analysis
14007039Request:No matter what Cost you choose to print on the report when doing the 2 Year Period, it always prints zero.
6/3/2014PPO - Detail
14007008Request:Editing an Item line is over-writing the LocationCode.
6/3/2014Dispatch Track with Detail Export
14007042Request:When using the DispatchTrack with Detail Export option, it is not exporting invoices without any detail lines.
6/4/2014SN-13 Inventory Valuation
14007033Request:Would like an option to choose from Project Costs. Under "Use Cost" we would need to list all List Price Codes (can be listed after "Standard"), then the cost used on the report would come from the Project Cost for that List Price.
6/4/2014SN-15 Ordering Report
14007040Request:If you try and run the report for a specific OEM, you get an Invalid Procedure Call error message.
6/4/2014Dispatch Track with Detail Export
14007048Request:When exporting a selected date, all records are not selected properly.
6/4/2014OE-09b Picking and Staging Report
14007051Request:Would like to show the location related to the bin that is displayed on the report.
6/6/2014PO Maintenace - Add Item
13006441Request:Add the Item 'EOQ' to the visible fields when adding an Item line to a PO.
6/6/2014Service Requests
14007056Request:Would like an option so that the ServiceBench Dispatch Number or the Samsung Ticket Number can automatically go to either the PO # or the Reference field on the Invoice header. This way you can search by that field.
Solution:A new dropdown "Dispatch Number To" has been added into the Service Request form. The dispatch/ticket number will be filled into the selected field when creating an invoice.
6/9/2014'Find Bin' Function for Scanners
14007057Request:Would like a new "Find Bin" function on the scanner. This would allow you to scan a barcode or enter a model number, then it will display all bin locations that have this model in stock, and how many are in each of those bin locations. This will allow you to find the best bin to put the product in. This is for Serial Inventory only.
6/9/2014ePASS Updates
14007058Request:The ePASS Updates program will not run if any program ending with "PASS.EXE" is currently running. There are some other programs that end with "PASS.exe" which are causing ePASS updates to think ePASS is running. It should check specifically for "PASS.exe" and "PassServer.exe", not program names ending with those names.
6/9/2014DispatchTrack with Detail Export
14007060Request:Would like the Unload Time from ePASS to export to the "Service Time" field in DispatchTrack.
6/11/2014GL - Financial Statements - Print
14006998Request:After the report is on screen and then clicking the Printer icon, the 'no printer' checkbox is defaulted so nothing prints.
6/11/2014GL Utilities & Month End Close
14007019Request:The Report in GL Utilities - Add Holding File, and GL - Month End Close, does not print.
6/11/2014Dispatching Call Detail Form
14007074Request:Priority and Qualification icons are not displayed properly.
6/13/2014PO Import
14007032Request:Would like to be able to import PO Item lines from an Excel file, where Column A is the Item Number and Column B is the Quantity.
Solution:Added a new security option 'PO Import' and PO Import menu on Purchasing. A user can import items or models to the selected PO. This request has been completed.
6/13/2014Dispatch Track Export
14007072Request:When exporting to DispatchTrack, the system is not selecting the correct Route, for an invoice with multiple dispatches.
Solution:Now both DispatchTrack and DispatchTrack with Details use the dispatching call date selection. This bug has been fixed.
6/13/2014Extended Warranty Export - New Leaf
14007078Request:Add the Selling Price to the export file.
6/17/2014Picking Report OE-09A
14007055Request:Would like the ability to print the Oldest Bin Location. based on the location a serial number is reserved in. thus aiding the warehouse staff to pull the oldest piece.
Solution:A new check box 'Show Bin Location to Oldest Serial' has been added. If it is checked, it will show the Oldest Bin Location based on the location of a serial number. Also added new sort by option 'Route, CallSequence, Bin'. This request has been completed.
6/19/2014Update ETA
14007073Request:When you update the ETA of a item on order, there is an option to update all POs. It does not update all POs, just the one selected.
6/20/2014Invoice Type - Mandatory Fields
14007077Request:Would like to make Trip Charge available as a mandatory field.
6/23/2014Serial Maintenance and Invoicing Detail
14007084Request:Related Comments. Currently ePass only allows one comment code per model, but would like to allow up to 5 just like related models, items, Misc and Wty.
6/23/20144x6 Item Label
14007093Request:Would like the 4x6 item label to print the Asko logo, if brand = ASKO.
6/24/2014Invoice Archives - Review Invoice
14007095Request:When Reviewing an invoice in Archives, and you double click on the address area, it opens up the address details. When clicking OK to close that screen, ePASS gets an error 'Run Time error 450 - Wrong number of arguments...' and shuts down ePASS.
6/26/2014Item Inventory - Update Key
14007070Request:Would like the Update Key to remember which checkboxes were checked, so the next time you run it, it uses the same values.
6/26/2014Model Update Key
14007089Request:Would like to separate the "Update Invoices" check box to "Update Invoices" and "Update Quotes". Currently, the one Update Invoices option updates both invoices and quotes. Also, there needs to be an "Update Negative Invoice lines", which is related to Update Invoice.
Solution:Fixed on both Model Update Key and Model Mass Update Key Utility. This request has been completed.
6/26/2014Invoice Package Recalculating
14007102Request:The Invoice Package recalculate logic currently looks at the Model for costs. It should look at the InvoiceModel.
6/26/2014Model Price List Import
14007103Request:When importing models, if you have "Show Volume Rebate in Pricing" turned on, we would like it to calculate the Landed Cost using the same formula as it does when you review / edit a model.
6/27/2014Invoice Detail - Split Item Line
14006950Request:When splitting an Item line that was backordered, the PO Item line that gets split does not fill in the Qty Received and the Qty Previously Received correctly.
7/2/20144x6 Item Label
14007110Request:Would like the ASKO logo to print if the brand = ASKO or AS.
7/2/2014Emailing From 64-Bit Computers
14007111Request:Currently, when you try to email an Invoice from ePASS on a 64-bit computer it will only work with Outlook. Would like it to detect if Outlook is the default mail client and if NOT, then use MAPI instead of Outlook. This way it will work with MAPI compliant mail clients, such as Thunderbird.
7/2/2014Copy Invoice
14007112Request:Sometimes when copying an invoice with Item lines on it, you will get an "Invalid Use of Null" error.
7/3/2014Get Map Zone from Google
14007117Request:While creating an Invoice, selecting an existing customer, and validating the address with Google: If the customer is not currently assigned to any map zones, it does not get them from Google. This situation would typically only happen for a new ePASS user, who converted their customer database.
7/4/2014Routing - Column Order
14007106Request:Currently the column order and size are saved in the Windows registry. This should be user based, like all of the other forms in ePASS.
7/7/2014Dispatching - Done Checkbox
14006893Request:Sometimes in Dispatching, a future Invoice already has the "Done" checkbox checked. It appears to be related to rescheduling the invoice, but it doesn't happen all the time.
7/7/2014AP - Supplier - History
14007087Request:When you Review Supplier History for an Invoice that has many lines of Distribution, you can scroll DOWN the right hand side but it won't let you scroll back up.
7/8/2014Dispatching - Calls Screen
14007116Request:Would like the Calls screen to show a quantity beside the Qualifications and Priorities on the left side like we currently do in Routing.
7/9/2014Invoice Copy
14007125Request:If Invoice Type - Update Standard Cost on Copy is true, and Standard Cost code can not be found in Model List Price, it will show an error.
7/9/2014Repair Codes
14007126Request:Would like an Obsolete check-box on the Repair table, then filter Obsolete codes from the Invoice Header so you don't see the Obsolete ones.
7/9/2014PO Label Printing - Serial Inventory
14007127Request:Would like to have a multi-choice Brand and Product dropdown added to "Label by Location / Bin".
7/10/2014IN-21 Item Inventory Audit Trail
13006572Request:There seems to be an error in the Qty column shown on the report, it sometimes shows zero.
7/10/2014Invoicing Security
14007113Request:The "Edit Branch" security allows for the User to change the default SYSTEM invoice number to something of their choice. This should be separated into its own security option.
Solution:A new security option "Edit Invoice Number" will control if the default SYSTEM invoice number can be changed or not.
7/10/2014Dispatching Call Calendar
14007133Request:It shows 'Invalid use of Null' and also the Qualification number calculation is not correct.
7/11/2014Item Reserved Quantity
14007109Request:The Item Reserved quantity seems to go to negative quantity very often recently.
7/11/2014RetailDeck integration
14007134Request:The RetailDeck URL has changed so the link no longer works from ePASS.
7/11/2014Invoice Calls form
14007137Request:The Invoice Calls form is slow now, when clicking on each record. It is taking too much time to count the priorities and qualifications to display.
7/14/2014OE-39 Written Sales
13006622Request:It seems like the Written Sales Report is not including totals from 'Copy Invoice - Add' when the report is grouping by Invoice Type.
7/15/2014DS-01 Route sheets
14007139Request:When using start points, the route sheet is treating them like a normal invoice and causing the route sheet to report the start point as being scheduled on many days for many technicians.
7/16/2014Invoice Header
14006986Request:Would like to have all four phone number fields from Customer Maintenance brought over to the Invoice Header screen.
7/16/2014Model / ID Not Found
14007141Request:For some users, certain barcodes will give you the message "Invalid Barcode: Model/ID Not Found", even though it is a valid barcode ID.
7/17/2014AR-06 Aged Trial Balance
14007142Request:Would like to see the Invoice Type on this report, next to the invoice number.
7/17/2014System Maintenance Reports
14007144Request:For the User report - would like to add Type, Group, and Salesperson columns. For the Salesperson report - would like to add Branch, Current, and Obsolete columns.
7/18/2014AP-14 and AR-06 do not export well to Excel
13006370Request:When AP-14 or AR-06 are exported to Excel, the date and everything to the right of it is shifted.
7/21/2014Price List Templates
13006268Request:Want to add the ability to have 3 suppliers included when adding/updating items.
7/21/2014Excel button
14006709Request:Add an Excel button to the Customer History screen.
7/22/2014Invoice Misc Line
14007145Request:The system is allowing you to change the price on a Misc line on a finished invoice. This should not be allowed.
7/23/2014IN-18 Quantity On Hand
14007154Request:The IN-18 is very slow.
Solution:Optimized this report to run much faster.
7/23/2014AR 06 - Aged Trial Balance Report
14007157Request:This report is not pulling everything
7/24/2014Add Invoice
14007159Request:Create an Invoice and click the Detail button on the Header, it will show an error message.
7/25/2014PO Export
14007151Request:The Key Northeast export function needs to change from comma delimited to Tab delimited.
7/25/2014Edit Invoice
14007158Request:Editing an invoice and changing the InvoiceType is changing the Job Status to the default job status for that Invoice Type, but it should not do that when Editing. This should only happen during Invoice Add.
7/28/2014Item Physical - Scanned Detail
14007163Request:If you add an Item to Scanned Detail and there is nothing in the list of scanned items (possibly because "Show Everything Scanned" is unchecked), you will get a BOF or EOF error.
7/29/2014Invoice Header - Table1 and Table2
14007166Request:If a user has security to edit a Finished invoice, then they should be able to add/edit/delete from Table 1 and Table 2 on the invoice header, for a finished invoice.
7/30/2014Copy / Split Invoice
14007174Request:The Carrier and Ship Via fields should copy over to the new invoice when doing a Copy or Split.
7/30/2014Invoice Copy
14007175Request:Would like disable 'Copy Dispatch Unit' checkbox, if it is copied from Estimate Invoice to Non-Estimate Invoice.
8/6/2014Prevent Selling in Invoicing
14007183Request:The options to prevent selling obsolete or inactive Models in Invoicing currently includes "N/A" quantity when checking if there are any available to sell. Need a new option so you can change it to NOT include N/A quantity in this calculation.
8/7/2014Cancelling Service Requests
14007152Request:Often when trying to cancel a service request, ePASS will lock up.
8/12/2014Mass Delete Items
14007191Request:Would like to delete Item Sales records.
8/14/2014Report Scheduling
14007195Request:Would like to be able to schedule reports to run on the server and be saved as PDF's. Need security options, frequency options, a maintenance screen, and a new program to actually run the reports on the server and save them to the specified locations. The first report with the Schedule option will be the OE-04.
8/15/2014Email Format
14007171Request:Would like to be able to add the SoldToCode as a Special Field on the email format.
8/15/2014Deleted Invoice Type
14007180Request:If an invoice type has been deleted from system maintenance, you can no longer view any invoices of that type (it says you do not have security for the sales division). Since we cannot check sales divisions for an invoice type that no longer exists (we recommend making them obsolete instead) the sales division logic cannot apply for a missing invoice type. It should just allow you to edit/review/etc. based on your security, assuming you are part of the sales division.
8/15/2014Invoicing - Prompts
14007185Request:When you use Prompts in Serial Inventory, the comments attached to the Prompt arent being added to the details of the invoice.
8/15/2014Report Scheduler
14007199Request:On the Report Schedule Detail form, the OK button is currently the default button AND the cancel button, so if you hit ESC it clicks OK. ESC should click the Cancel button. When adding a new schedule, if the user selects frequency daily/weekly/monthly then it should automatically check "Auto Increment Report Dates". Also, only enable the day of week checkboxes when "Weekly" is selected, since that is the only time it applies.
8/18/2014Invoice Print History
14007172Request:Would like to see which Email Format was sent in the Print History for an Invoice. You will only be able to see this for invoices that were emailed after receiving this update.
8/18/2014Invoice Detail - New Payment Transfer Security
14007196Request:Would like a new security to control who is allowed to do a Payment Transfer
8/19/2014System Maintenance - Misc Table
14007208Request:Cannot open the Misc table if you are on Cache 5.
8/20/2014Serial Inventory Utilities
14007197Request:New Utility to erase outdated Sale Prices and Spiffs.
8/26/2014OE 27 - Invoice Cost Analysis
14007216Request:If 'Include Misc' checkbox is not checked, it will show an error.
8/27/2014WC-11 Outstanding Claims Report
14007193Request:The right margin is cutting off the cents on the far right column
8/27/2014AR Posting
14007213Request:When using the AR Variables 'Split Posting by Payment Type' this needs to identify the payment type when the GL Transactions are written.
8/28/2014Serial Maintenance
14007177Request:Editing a model that has a brandcode with a Markup Table that is not on file is stopping Edit from continuing.
8/28/2014Model - Update Key
14007179Request:When doing an update key, would like a notepad entry to automatically be added to the new and old models.
8/29/2014Price Inquiry
14007220Request:Some users are not seeing the calculator on the toolbar, even though they have security.
8/29/2014OE-36 Brand / Product Labor Analysis
14007221Request:If you have more than 32,000 labor minutes on one invoice you'll get an overflow error when running this report.
9/4/2014Splitting a detail line causes it to not show up on route sheets.
14006750Request:If you have the option "Exclude installed items" turned on when printing a route sheet it will not show any detail lines that have been split and not edited.

9/8/2014User Security - Text Numbers
14007238Request:If you click on Text Numbers in User Security, and you don't have any Text Numbers set up, you will get an error and ePASS will lock up.
9/9/2014Get driver info from DispatchTrack
14007233Request:Feature request: Ability to download list of drivers who were in the nightly DispatchTrack download so they can then be added to Invoice Table1.
9/10/2014PO-12 Recommended PO
14007230Request:The report is recommending to order an item even though the 'exclude do not dispatch' option is selected.
9/10/2014Supplier - Update Key
14007246Request:The Supplier Update Key function does not appear to be updating the account allocation table. After doing an update key you can no longer see the distribution for a transaction.
9/12/2014Edit Salesperson1 Security
14007250Request:For some users, even if they don't have edit salesperson1 security they can still edit salesperson 1, but only on some invoices.
9/19/2014NorthEast Parts invoice
14007263Request:Would like to update the policy at the bottom of the NorthEast Parts invoice, both in ePASS and on the website.
9/23/2014SN-37 Aging Analysis by Salesperson
14007267Request:You get an "Invalid Procedure Call" when running this report for Main Stock.
9/23/2014Printing Invoice Archives
14007270Request:Cannot print Invoice Archives - ePASS just hangs.
9/30/2014OE-04 Reserved Models Report
14007278Request:If the quantity on an invoice line is greater than 1, would like the qty to be bold so it stands out.
10/2/2014PO Costing Cycle
14007281Request:When Costing a PO for Serial Inventory write the Model Audit Trail for the Serial Cost updating as the same date the Serial number was received, not the current date.
10/6/2014Batch Print
14007266Request:Would like to add "User Created" to the Sort Order options.
10/7/2014Miscellaneous Maintenance
14007254Request:When first going into the Miscellaneous Maintenance screen, the Search button should be the default button. Also, would like add the Misc Type Description as a column next to the Misc Type code. Also when printing the Misc table add an Obsolete (Yes/No) column.
10/9/2014Route Reconciliation report DS-02
14007198Request:Not all detail lines are printing on the Route Reconciliation report
10/9/2014Service 2000
14007284Request:The invoice print form prints signature wrong.
10/14/2014Customer Last Activity Date
14007274Request:The last Activity date in Customer Maintenance is not always getting updated.
10/15/2014IN-27 Best / Worst Sellers
14007289Request:When running the report and clicking the Excel button, you get an error.
10/22/2014Edit - Invoice Model Detail Line
14007298Request:Got an error message when you edit a return model line
10/28/2014Invoice Header
14007306Request:Issue: When clicking the 'Print' button in the Customer Notepad from the Invoice Header you get the following error: 'Argument not optional'
10/29/2014Serial Label Printing
14007305Request:Issue: Custom label design '4 x 3 With Invoice Reference' is not always printing the Invoice Reference field.
11/5/2014Invoice Labor lines
14007318Request:If you are using the option "Show Labor Code in Invoice List" it will show the labor code, but it still shows the technician description. It needs to show the Labor Description instead.
11/6/2014Tables - Misc table
14007323Request:Searching by Description gets an 'Invalid Procedure call or argument'
11/13/2014Item Inventory Utility
14007324Request:A New utility is needed to re-populate the Supplier fields in Item Inventory
Solution:A new utility "Populate Item Suppliers" is created into Item Utilities.
11/14/2014Purchasing Costing
14007330Request:Costing an Item with an Order Ratio is calculating the wrong Average Cost
11/14/2014Item label printing
14007331Request:The 4 x 6 Item label needs to support the ASKO and Scottsman Logo
11/17/2014Default Technician on Labor line
14007333Request:Would like a "Default Technician for Labor" field on the User, in user security so that when that user adds a labor line to an invoice, the system will default to that technician.
11/17/2014Labor Rates
14007334Request:Would like "Do Not Allow Price Change" and "Do Not Allow Price Reduction" options on the Labor Rate table. They should work the same as the Misc options when adding a labor line in Invoicing.
11/18/2014Invoice Payments
14007339Request:Would like an option on the Payment Type that would restrict the payment comment they can enter to X characters. This way if you only wanted the user to capture the last 4 digits of a credit card you could restrict the comment to 4 characters.
Solution:Added a new text box "Limit Comment to X Characters" into Payment Type form below the Comment Required checkbox.
11/20/2014Copy Invoice
14007294Request:The Copy Invoice function is allowing you to select a JobStatus that is obsolete.
11/20/2014Invoice Maintenance
14007328Request:The Address column in Invoice Maintenance cuts off longer addresses (that use both address 1 and address 2).
11/20/2014Special Fields (Emailing and Texting)
14007332Request:Would like to add the following fields to "Special Fields" in Email/Text formats: First word of Route Description (usually will be first name of tech), Sold To City, State, Zip, and Dispatch Time + 3 hours. Also, SvcBrandCode and SvcProductCode special fields are not working - it just inserts {SvcBrandCode} and {SvcProductCode} instead of the actual values. Also would like to add a Send To "None" option in the Send To drop down - this would just open the text message form with the message filled in, but with no recipients attached (a good way to send add-on calls to a technician).
Solution:Fixed: InvTypeCode, Salesperson1Code, Salesperson2Code, SvcBrandCode, SvcProductCode were replaced by non-existing fields in table.
Added 5 new special fields as requested.
-- above changes have been applied to both TextFormat and EmailFormat
Added "None" option to Send To dropdown list in TextFormat form.

11/21/2014DispatchTrack exports
14007358Request:Would like an option to only look at Invoice.ScheduleDate for the DispatchTrack export. Currently it looks for a dispatching record, but if you are not using ePASS dispatching at all then it won't export anything.
11/21/2014OE-27 Invoice Cost Analysis
14007359Request:Would like to add a "Pickup Date" option to the OE-27.
Solution:1. Added a "Pickup Date" option to the OE-27.
2. Fixed default cancel button on "OE-09a", "OE-19" and "OE-27".
11/24/2014Invoice Detail - Serial Screen
14007260Request:When reviewing a Serial number on the Invoie Detail it should show the barcode ID so it will be easier to print a label for product being returned.
Solution:Add a Barcode textbox into InvoiceSerial form.
11/26/2014Misc Code Delete
14007366Request:If a Misc Code was deleted, Misc Code on Item and Model should be deleted as well.
12/1/2014Invoicing - Multi Step Operation Error
14007370Request:Getting a "Multi-step operation error" randomly thoughout Invoicing.
12/1/2014Invoice Archives - Printing and Emailing
14007371Request:ePASS is locking up when customer tries to print or email an archive invoice.
12/2/2014Invoice Documents
14007378Request:Sometimes clicking the "Browse" button while adding a document to an Invoice will kick you out of ePass.
Solution:Added error handling to the procedure, so it will not kick you out of ePASS. Instead it should show an error message, which will help us determine the root cause of the problem.
12/3/2014Labor Rate Import
14007374Request:Invalid Use of Null error message appearing in Invoice Detail when selling a labor rate that was imported with the Import function in System Maintenance.
12/8/2014Routing - # of Trips
14007100Request:Would like a "# of Trips" column in Routing. This would look at Labor lines on the invoice and show the highest trip number. Then you can easily tell how many times you've been to a call, without even opening the Invoice.

Also, would like to add Invoice.Reference, Invoice Type, and DispRoute.TripStatus as columns.
12/8/2014Gross Margin Displayed On Invoice Detail Line
14007291Request:If you click on a Model detail line with Cost display turned off at the top of ePASS, you don't see the Cost. If you click on the Model detail line with Cost Display turned on, you still don't see the Gross Margin. You have to come out of the invoice and go back in to see the Gross Margin.
12/8/2014User Security
14007390Request:Sometimes you get an Invalid Use of Null error when clicking OK in User Security. It seems to only happen if you are running Cache version 5.
12/8/2014Samsung Canada EDI Upload
14007391Request:Would like to export the Invoice.Reference field to field 56 (Tracking Number).
12/9/2014Samsung Canada EDI Upload
14007393Request:Would like the following changes to the Samsung Canada upload:
1. Remove the column headers
2. Change the format of all date fields to YYYYMMDD (there are 5 of them, fields 29,31,32,34,36)
3. Put the Invoice.PONumber into field 56 (Tracking Number) instead of Invoice.Reference, as we were previously doing.
12/9/2014Samsung Canada EDI export
14007395Request:Would like the 5 "extra warranty fields" mapped as follows:

Extra Warranty Data 1 - Defect Type
Extra Warranty Data 2 - IRIS-Condition
Extra Warranty Data 3 - IRIS-Symptom
Extra Warranty Data 4 - IRIS-Defect
Extra Warranty Data 5 - IRIS-Repair
12/10/2014Samsung Canada EDI export
14007398Request:Would like the Total Charged amount from the Warranty tab to export to the "Freight Amount" field.
12/11/2014Mapping - Invalid Use of Null
14007401Request:Sometimes when doing a search in Mapping you get an Invalid Use of Null error.
12/12/2014Google Mapping
14007396Request:Would like an option to not change the icon to a checkbox when the call is complete.
12/15/2014Copy Invoice
14007409Request:The new Standard / Actual Costs on Labor lines are not being copied on Copy Invoice.
12/22/2014Purchasing - Reliable Parts Returns Export
14007429Request:Would like a new PO Export for parts returns to reliable.
12/23/2014OE-07 Shipping Report
14007415Request:Would like an option to run the report for only invoices with a certain Reference on the Invoice Header.
12/23/2014Serial Columns
14007435Request:If you remove the Cost and Std Cost columns on the Serial form, then any time you go into the Serial form it kicks you out of ePASS.
12/28/2014OE-04 show invoice header payment type
14007404Request:Would like a new optional field added for invoice header payment type.
Solution:Added Muti popup - Invoice Payment Type, and Scheduled Report logic was also handled.
12/28/2014Archive Invoices
14007419Request:The Archive Invoices utility is not archiving quotes that were once sales.
12/30/2014Markup Table Changes
14007345Request:Markup tables are being changed to allow more Replace Digits options. Previously you could replace Cents and Dollars, but now you will be also able to replace the Ten Dollars Digit allowing the system to force prices such as 99.99
1/8/2015Default Item Cost in Purchasing
14007416Request:Would like an option to default the Quoted Cost to the Supplier Cost.
1/9/2015Customer History
14007424Request:Would like ePASS to be able to track an Equipment Number in our history
Solution:Added a new field, "Equipment Number", on Invoice Header. It will be carried forward to History Sales and History Service when the invoice is posted. Also changed Customer History form to show Equipment Number. This request has been finished.
1/9/2015Invoicing Search Screen
14007442Request:The ALT+S for Search does not work with the new texting and phone integration options
1/9/2015Add Model
15007454Request:When adding a Model the Price Tag tab is invisible.
1/12/2015Allow dispatching of Quotes
14007430Request:Would like to be able to allow a quote invoice type to be disptached.
1/13/2015Purchasing - Reliable Parts Returns Export
15007463Request:Would like to change this program to export the Invoice column from POItem - Packing Slip Number
1/13/2015Item Utility - Price List Import
15007464Request:Would like to handle Supplier 1-3 Cost Null issue
1/14/2015OE- 04 Reserved Models Report
15007466Request:When you check 'MapZone' check box, it will show an error
1/19/2015Routing security
15007461Request:If you only have Dispatching - Review security, as well as Full Screen Routing, it allows you to Add/Edit/Delete calls. Those buttons should only be enabled if you have "Maintenance - Call Count & Routing" security.
1/20/2015Purchasing Maintenance
14007417Request:Would like to be able to search by Confirmed.
1/22/2015Serial Maintenance
15007482Request:Clicking on some serial numbers give you an "Invalid Use of Null" error then kick you out of ePASS.
1/22/2015Model - Unique Price Column
15007483Request:The new column 'Unique Selling Price' is missed on Model search form.
Solution:Changed DBUpdate to refill columns. This bug was fixed
1/23/2015AR Posting
15007473Request:When splitting the AR Posting by Payment Type the Reference going to the GL is incorrect.
1/23/2015Invoice Print Form
15007478Request:Changes to the Yale Invoice print form re: Sunday hours on the second page
1/23/2015System Maintenance - Markup Tables
15007479Request:When clicking OK on the ListPrices tab, but the last line is not completely filled in, you get a 'term is expected...' error.
1/23/2015Invoice Serial - Add Mutiple Serials
15007485Request:Could not Select Mutiple Serials at same time since last updates
1/28/2015Financing - Export Bureau
14007445Request:The Bureau Export for CDIA needs to stop exporting code '00', '82', '83', '84'. These records should not be in the export file.
1/28/2015Customer Statement Margin Change
15007450Request:The margins for customer statement form I - Nebs L9069 Laser need to be made slightly smaller.
1/28/2015Add Serial
15007492Request:Manully adding a serial on ePASS will trigger an error.
 
ePass should automatically detect and load new updates the next time it starts.

If you have any questions on the update process, please feel free to contact us:

  Phone: 604-439-1115
    Email: support@rdbusiness.com

Thank you,
ePASS Tech Support Department