10/24/2013 | | Invoice Model - Spiff | |
13006585 | | Request: | You cannot edit the Spiff on an Invoice Model line on Finished Invoices, even if you have security. This should be allowed for Open and Finished invoices if you do have security. | |
| | Solution: | This bug has been fixed. | |
10/25/2013 | | Invoice Print Form | |
13006568 | | Request: | Changes to Sherwood Custom Invoice Print Form | |
| | Solution: | Made the size of the phone and email larger. Now, max 4 phone numbers can be print. | |
11/1/2013 | | OE - 16 Technician Productivity | |
13006604 | | Request: | Error when running OE16 | |
| | Solution: | Changed intHrs from Integer to Long and it fixed the problem | |
11/5/2013 | | Create ItemLocation Utility | |
13006616 | | Request: | Need a utilty to create Main Location for the Items without Locations. | |
| | Solution: | An option "Create ItemLocation for Items without Locations" is created into PassUtilities. | |
11/7/2013 | | change to HARBISON inv print form | |
13006574 | | Request: | when a single model line with many serial numbers is printed the first serial number and the text label that says serial # over lap.
print form: HARBISON | |
| | Solution: | The issue should be resolved. | |
11/7/2013 | | SN-15 Orderring | |
13006594 | | Request: | The Supplier Drop down is including non-inventory suppliers | |
| | Solution: | Now the supplier drop down only selects where InventorySupplier is true. This bug has been fixed. | |
11/8/2013 | | Po Item Label Printing | |
13006600 | | Request: | The 'Individual label' feature is including Estimate invoices and it should not be | |
| | Solution: | This bug has been fixed. | |
11/8/2013 | | Split Invoice | |
13006605 | | Request: | New Option in Split invoice to dis-regard the numberring series needing to be the same. | |
| | Solution: | Created a new Invoice variable - Split Invoice Keep Number Series . Default is true. When this new variable is False we change the 'Split Invoice' function to dis-regard the current rules regarding the invoice numbering series needing to match. Changed Merge invoice to look at related invoices. This request has been finished. | |
11/8/2013 | | RetailDeck integration | |
13006609 | | Request: | Would like to be able to link from ePASS to a RetailDeck product page. | |
| | Solution: | Now, if you set up RetailDeck username and password in PassUser form or Serial Inventory form, you will see a blue "RD" button on the tool bar, it will navigate to RetailDeck product page for whatever model is selected, whether in invoicing or in serial inventory. Make sure you set up your RetailDeckBrand in Brand table. If the model's retail deck brand is empty, you will get a message "You must enter the RetailDeck Brand for this Brand before you can link to the RetailDeck product page!". | |
11/8/2013 | | Service Requests | |
13006612 | | Request: | 1. Would like an option in Server Engine - Service Bench variables if text is converted to upper case or not. Currently it is all converted to upper case, but like to have the option not to do that. 2. Would like the Payment Type and Special Instructions fields from the "More Details" form to be added to the first Service Request form. This form can made wider if needed. | |
| | Solution: | 1. A new checkbox "Convert Text to Upper Case" is added into Server Engine variable. 2. Added Payment Type and Special Instructions fields into the first Service Request form. | |
11/18/2013 | | Invoice Printing - Manuel Joseph Custom Invoice | |
13006596 | | Request: | Some of the wording in the disclaimers is mis-spelled | |
| | Solution: | This bug has been fixed. | |
11/20/2013 | | Invoice Header - Second Dispatch | |
13006630 | | Request: | Adding a Second Dispatch to an Invoice and then editing the SChedule Date will get an Invalid Procedure Call and then shut down ePASS. | |
| | Solution: | The issue should be fixed. | |
11/20/2013 | | Automatic Retrieval of DispatchTrack Delivery Receipts | |
13006632 | | Request: | Would like a way to pull up the DispatchTrack Delivery Receipt, from the Documents tab on the Invoice Header. | |
| | Solution: | If "DispatchTrackServerName", "DispatchTrackCode" amd "DispatchTrackAPIKey" are filled in on Setting tab in Dispatching variable, you will see a "View DispatchTrack Delivery Receipt" hyperlink on Documents tab on a routed invoice. Clicking it would open the PDF. | |
11/20/2013 | | Invoice Header - Add Invoice | |
13006638 | | Request: | Adding a new invoice and typing in a bad Pickup Date and then Tab and when you click back on the date it gets a run-time error or sometimes shuts down ePASS. | |
| | Solution: | The issue should be resolved. | |
11/21/2013 | | OE-09 Picking Report | |
13006615 | | Request: | When choosing to Sort by Invoice/Model # and then selecting to include comments the Comments need to print in the same order they are in invoice detail. | |
| | Solution: | Change to print comments in the same order in invoice detail. | |
11/26/2013 | | New label for item labels | |
13006636 | | Request: | Need a new item label, similar to the "4 X 2 SERVICE" label, but with the customer name on the first line, the Invoice and Date on the second line, and the part number on the third line.
| |
| | Solution: | A item label "4 X 2 AME APP" are created. | |
11/26/2013 | | error when creating invoice type | |
13006640 | | Request: | when adding a new invoice type you get a Object doesn't support this property or method error message. | |
| | Solution: | The issue should be resolved. | |
11/27/2013 | | Gl Transactions | |
13006633 | | Request: | Add Journal Entry can show an amount 'to be allocated' that is wrong in certain cases. Seems to happen during a long JE where corrections are being made. | |
| | Solution: | This issue should be resolved. | |
12/2/2013 | | PO Detail - Add Serial | |
13006643 | | Request: | The system is allowing you to Add a serial with an invalid character usch as a single quote which messes up the database. | |
| | Solution: | Changed to not allow special charactors !@#$%^&*()?><~`+=|'{}[];:%" | |
12/2/2013 | | SN-35 YTD Purchases Report | |
13006645 | | Request: | This report is including Returned product and so the numbers are off. | |
| | Solution: | Excluded the Return products from the report. | |
12/3/2013 | | Invoice Detail | |
13006603 | | Request: | Adding a Payment line when a previos payment is already on the screen it can give a pinpad error | |
| | Solution: | This issue should be resolved. | |
12/5/2013 | | Website | |
13006651 | | Request: | When cancelling a Service Request, put the user / date into the "cancel reason" field. | |
| | Solution: | Now, when you cancel a service request, the date + user code will be added before the cancel reason automatically. | |
12/9/2013 | | Dispatch Track | |
13006592 | | Request: | Would like some of the information from the Service Tab of an invoice added to the "Order Detail" field in Dispatch Trak.
Currently it only adds Product Code but they would also like the Brand Code, Model, Serial & Complaint as well as the Invoice Type.
| |
| | Solution: | This request has been finished. | |
12/10/2013 | | Dispatching - Route Board | |
13006625 | | Request: | If you copy or split an invoice, it will make start time the same. It should use the same increment logic that is used when scheduling a new invoice. | |
| | Solution: | This bug has been fixed. | |
12/10/2013 | | Creating customer crashes ePASS | |
13006657 | | Request: | While in invoicing if you create a customer it can crash ePASS | |
| | Solution: | Before popCity Lost Focus logic starts, always check if user already entered OK button. This bug has been fixed. | |
12/13/2013 | | Plain Paper invoices - HST # | |
13006659 | | Request: | Plain Paper invoices should show show "HST #" instead of "GST #" for Ontario companies. | |
| | Solution: | The request is done. | |
12/13/2013 | | Plain Paper invoice | |
13006661 | | Request: | The "PLAIN PAPER" invoice is not handling long enough invoice numbers. The last characters get cut off. | |
| | Solution: | The issue should be resolved. | |
12/16/2013 | | Item Inventory Utility - Mass Delete | |
13006598 | | Request: | The Mass Delete currently does not delete items that have ever been ordered, received or sold. This needs to change and it requires a last activity date. | |
| | Solution: | Added "Delete Items with Activity" checkbox. If this checkbox is checked, user can select 'no activity date since'. It will delete items that have not ever been ordered, received or sold since that date. | |
12/17/2013 | | My Parts Help Inventory Sync | |
13006667 | | Request: | Now, you can upload Item Inventory to MyPartsHelp by clicking "Sync Now" button in ePASS or set up an upload time, the system will upload the inventory at the specific time each day. Also, ePASS will sync the inventory every 3 hours. | |
| | Solution: | 1. A "Sync Now" button is added into Item Inventory Variables. 2. You can set up the "My Parts Help Sync Time" on Other Services tab in Server Engine Varbiales. After you setup the sync time, a restart of ePASS Server Engine is required. Please keep your synch time between midnight and 5 AM. | |
12/17/2013 | | SN-15 Ordering | |
13006669 | | Request: | The checkbox to show Reserved Model Details is not working, they always show | |
| | Solution: | If you uncheck 'Show Reserved Model Detail', it will suppress reserved model detail section on crystal report. Also added 'Show Stock/NonStock' checkbox, it will make stock / unstock line visible or not on report. This bug has been fixed. | |
12/18/2013 | | DispatchTrack download | |
13006672 | | Request: | Would like an automatic download of all DispatchTrack delivery receipts, pictures, and notes. It should happen at the end of each day and download everything dispatched for that day. Keep the existing DispatchTrack hyperlink - that can be used to get same-day delivery receipts that won't be downloaded until the end of day. | |
| | Solution: | 1. Two new fields "DispatchTrackDownloadTime" and "DispatchTrackFolder" are added into Server Engine variables. If these two fields and Dispatch Track Server name, Code, API key in Dispatching variables are filled, all DispatchTrack delivery receipts, pictures, and notes for current day will be downloaded into DispatchTrackFolder at DispatchTrackDownloadTime each day. 2. You are also able to run "DispatchTrack.exe" manually to download the files. | |
12/18/2013 | | Service Request | |
13006679 | | Request: | When processing a request, it always put the user code and datatime into cancel reason. It should only happen when canceling a service request. | |
| | Solution: | The issue is resolved. | |
12/19/2013 | | Receive Serial and Ship Serial | |
13006683 | | Request: | Would like to change it to not allow to receive a serial code with special characters, only accept letters, numbers, and "-". Also not to allow to Ship a serial number where Serial is not available. | |
| | Solution: | This two bugs have been fixed. | |
12/27/2013 | | DispatchTrack export | |
13006682 | | Request: | Would like the "Delivery Type" to be the Invoice Type code. Currently it always says "Delivery", even for service invoices. | |
| | Solution: | This request has been finished. | |
12/30/2013 | | Item and Serial Inventory Maintenance | |
12005323 | | Request: | Would like a documents tab in both inventory maintenance screens. | |
| | Solution: | Added new security options for Item and Model - Document Add, Edit, and Delete. Default securities are copied from Notepad Add, Edit and Delete. Item or Model document records also be handled when a user do Update Key and Mass Delete utilities. This request has been finished. | |
12/30/2013 | | OE-37 Technician Labor Analysis | |
13006671 | | Request: | Would like to add the following options to this report: 1. Option to merge splits before calculating the numbers 2. Option to show Job Status columns with a count. This would have to show all job statuses, but it would only be in the Excel export so you could easily delete/ignore any columns if you didn?t want them. It will just be a count of invoices for that job status. 3. Add Avg Minutes Per Trip (just above Avg Minutes Per Job) 4. Add Avg Part Total Per Invoice (at the bottom) 5. Option to run by Service Date. This would look at the date on the Labor Line, instead of the finish date. Still only finished invoices though.
| |
| | Solution: | Those requests have been finished. | |
1/3/2014 | | Reserve Serials | |
14006700 | | Request: | Getting an error message "The row to update could not be found." when trying to reserve serials.
| |
1/6/2014 | | Dispatching Route Sheet Report - DS-01 | |
14006701 | | Request: | Sometimes Sub report is showing another call: Department "ALL", Route "~~~~~" | |
1/7/2014 | | AR Transaction Totals | |
13006648 | | Request: | The Totals screen shows the main text area all in black and you cannot read the text. | |
| | Solution: | Removed the white label. Now the Totals screen can show the text on any computer. This bug has been fixed. | |
1/7/2014 | | GL Transactions | |
14006706 | | Request: | When adding a GL Transaction, if you are in the Amount field in the grid, then you click Delete or Backspace, then Shift + Tab, you get an error and it locks up ePASS. | |
1/7/2014 | | Customer History | |
14006707 | | Request: | If a user only has "Customer Maintenance" security, and no other security at all, then they should not be able to click the "View Invoice" button in the Customer History form. It should be disabled. | |
1/8/2014 | | Invoice - Notepad | |
11004838 | | Request: | When you try to change the date in a Notepad entry: If you enter in a date with a wrong format (ex. You forget the year or dont have enough characters), ePASS locks up. | |
1/9/2014 | | Item Inventory - Review or Edit | |
14006712 | | Request: | When the View Cost / View List icons are flipped, the item maintenance screen tabs are all disappearing. | |
1/9/2014 | | Add GL Distribution | |
14006717 | | Request: | Sometimes if you change the Amount on the data grid, the Amount is not displayed properly. | |
1/14/2014 | | Model Detail - Sale Price, Start Date, and End Date label | |
14006725 | | Request: | Would like to make Model Details - Sale Price, Start Date, and End Date label visible. | |
| | Solution: | Made List Price data grid shorter, and now that label is visible. This bug has been fixed. | |
1/16/2014 | | Plain Paper Invoice Form | |
14006726 | | Request: | The invoice code needs to be moved one character to the left, as it is currently putting the last part of the invoice in the margins of the page, causing it to not be printed. | |
| | Solution: | Moved the invoice code two characters to the left. This bug has been fixed. | |
1/16/2014 | | Price List Template | |
14006729 | | Request: | It does not update the "Model List Price" when importing Serial Inventory. Also, you cannot edit the Template List Price Column on the Cache5 server. | |
1/20/2014 | | Serial - Supplier Price List Import | |
14006737 | | Request: | Serial price list importing using Markup table is not calculating properly. | |
| | Solution: | (1) Fixed December 03, 2013 DBUpdate - it should also move "Use Markup Table" records where the Column is empty. (2) Created PassUtility - System Maintenance - "PriceListTemplate - Bring all missing markup column settings back". (3) Fixed System Maintainance - Allow column to be empty if it is set to "Use Markup Table". (4) Fixed Price List import program to calculate prices that are set to "Use Markup Table". (5) No long show obsolete List Prices in the drop down. | |
1/21/2014 | | Bekins Invoice Print Forms | |
14006718 | | Request: | Bekins custom print forms cut off the end of the barcode when the invoice is a split invoice or has a longer than normal invoice number.
Print forms to be fixed:
BEKINS SALES BEKINS SERVICE BEKINS INSTALL
| |
| | Solution: | Increased barcode width and aligned invoice code and barcode to the right. | |
1/22/2014 | | Dispatching - Route Sheet | |
14006743 | | Request: | If you run the Route Sheet with the Print Maps option turned on - it gets an error | |
| | Solution: | Made FileName field length to 255. This bug has been fixed. | |
1/23/2014 | | New Warrantech File Layout | |
14006720 | | Request: | Warrantech has a new export layout that they want us to use. | |
| | Solution: | Created a new Warranty ESP export titled "Warrantech New". | |
1/23/2014 | | Invoice Detail | |
14006723 | | Request: | The "No" button should be the default when deleting a line in Invoice Detail. | |
1/30/2014 | | Serial Inventory Multi List/Cost | |
14006748 | | Request: | Would like the following changes related to the new multi list/cost feature.
1. The "List" that shows in "Serial Inventory" needs to allow you to select from all list prices now (previously only allow L1-L4). The option will also be moved to the Branch table so each branch can display its own default list price. If you do not select a value in the branch, it will default to use the Serial Inventory value. 2. Same for the "Cost" that shows in Serial Inventory - it will be moved to Branch, and will also allow you to select any of the "project costs". 3. The minimum sell price currently in Invoicing variables needs be moved to Invoice Type, and allow you to select from existing Model costs, all list prices, AND any project costs. If the value is not filled in on the Invoice Type, then use the value from Invoicing. Invoicing needs to be updated to check the new Invoice Type variable. 4. On the Model line on an invoice - the List Price drop-down needs to check user security and only show the list prices that user has security for. 5. On the first tab of a Model (in Serial Inventory), show blank instead of zeros in the Cost column. | |
1/30/2014 | | Wireless Inventory - Receive Transfer | |
14006752 | | Request: | If you do a Receive Transfer on the scanner and you do not need to change the default location, it can assume that the default location is Non-Saleable. This causes the scanner to mark all inventory as not available during the receive transfer. | |
1/31/2014 | | Extended Warranty Report | |
14006736 | | Request: | Would like to add Branch selection - it must be multi-select. | |
2/5/2014 | | Invoicing - Customer Update | |
14006781 | | Request: | When you try to "Update Customer" from an invoice, you get an "Item cannot be found" error. | |
2/7/2014 | | OE-37 Labor Analysis Report | |
13006655 | | Request: | Getting an error when using the Excel button instead of the OK button. Using excel 2013. Excel button works on Serial - Inventory Valuation. | |
| | Solution: | Always automatically adding 2 worksheets when Excel file is created. It probably will fix this problem. | |
2/7/2014 | | Item Audit Trail | |
13006689 | | Request: | The Cost fields are not being populated on all transaction types, making it difficult to get a true picture of the change in inventory. | |
| | Solution: | Changed following transactions: Audit Trail changed to fill in all Old Cost and New Cost properties. Also changed: Purchasing - Receive, Return, Invoicing - SplitInvoice, Sold, Uncommit, Delete, Item - Delete, Adjust, Transfer, Add Location, Edit Location, Delete Location. Wireless Inventory Manager - Transfer, Receive, Commit Item, and Add Location.
This bug has been fixed. | |
2/7/2014 | | Item and Serial Inventory Maintenance | |
14006782 | | Request: | The Cost column in the List Prices grid is showing, even when the 'Show Cost' button is turned off. | |
2/11/2014 | | SN31 - Historical Valuation Report | |
14006790 | | Request: | Got an Error 0 message. | |
| | Solution: | Fixed the program to handle serial code with double quotes, single quotes, and "=" . This bug has been fixed. | |
2/12/2014 | | Purchasing | |
11004897 | | Request: | Would like a Notepad in Purchasing, like on the Invoice Header. | |
2/12/2014 | | Notepads | |
12005825 | | Request: | Would like the notepad lists to be bigger, allowing for more lines of notes to be shown without scrolling. Most of the notepad screens have some blank space, so fields can be tightened up, allowing for more lines to be displayed. | |
2/12/2014 | | Serial Maintenance - Search | |
14006801 | | Request: | You get an "Invalid Procedure Call" error in Serial Maintenance when you set the system to use one of the new Project Costs. | |
2/12/2014 | | Invoicing - Update Customer | |
14006805 | | Request: | When you open an invoice and edit the customers info, then press the Update Customer button, you get an error message "Item cannot be found in the collection corresponding to the requested name or ordinal." | |
2/13/2014 | | Custom Invoice Print Form | |
14006777 | | Request: | Roby's Custom Invoice Print Form. | |
| | Solution: | A new invoice print form "ROBY" has been created. | |
2/13/2014 | | OE-35 Manufacturer Spiffs | |
14006779 | | Request: | Would like to add a Page Break option. Currently the report sorts by salesperson, but only puts a separating line, making it difficult to distribute the report. | |
| | Solution: | Added a checkbox "Pagebreak by Salesperson" beside "Split Commissions" checkbox. | |
2/13/2014 | | Retail Deck | |
14006787 | | Request: | Showing wrong model when clicking Retail Deck within invoicing. It works fine if you add an invoice line. Clicking on different detail lines only shows the last added model. It works fine on Serial Inventory screens. | |
2/17/2014 | | Custom Label | |
14006778 | | Request: | Custom Label for Roby's. | |
| | Solution: | A new label size "3 3/4 X 5 ROBYS" has been created. | |
2/24/2014 | | Google Mapping | |
14006822 | | Request: | Add an invoice, then select an existing customer (who has not yet had their address validated), then choose to use the latitude and longitude for that customer. It is not saving the latitude/longitude on the customer record - the next time you create an invoice for that customer it will ask you to validate again. | |
| | Solution: | Added logic to save the validating result to the selected customer. | |
2/25/2014 | | Invoicing Maintenance - Header | |
14006783 | | Request: | When editing an invoice and you Edit the Customer, and change the email address, and select to 'return' the customer back to the invoice, the invoice does not get updated. | |
2/26/2014 | | Payment Type on Invoice | |
14006816 | | Request: | If you delete a payment type from System Maintenance, then edit a finished invoice that has that payment type - it will wipe out the bill-to customer on the invoice. | |
| | Solution: | Changed to not wipe out the bill-to customer if the invoice is Finished or Not Posted. | |
2/27/2014 | | SN-11 | |
14006780 | | Request: | Getting Error 0 when running this report using location MFC. | |
| | Solution: | Always set Auto Popup to be true. This bug has been fixed. | |
2/27/2014 | | Picking and Staging Report | |
14006800 | | Request: | Would like a new report for both picking and staging inventory. It should allow you to create "Pickers" and assign bin locations to each picker, then when running the report it would show everything that they need to pick from their bin locations. The report itself needs to show which inventory to pull, where to pull it from, where to stage it (which Map Zone the invoice is assigned to), and which delivery sequence it belongs to (1st delivery, 2nd, 3rd, etc). | |
| | Solution: | OE-09b - Picking and Staging Report has been created. | |
2/28/2014 | | Map Zone - Update Key | |
14006826 | | Request: | The Map Zone Update Key needs to also update the City table and the Customer table. | |
3/5/2014 | | Invoicing Header - Credit Limits | |
14006817 | | Request: | Allow an option to include or exclude Open Invoices from the Credit Limit warnings. | |
| | Solution: | Added a new AR Varible - Include Open Invoices. Default is true. If it is true, it will exclude open invoices from the Credit Limit Warning. | |
3/5/2014 | | New Warrantech Export File | |
14006836 | | Request: | Warrantech needs to have the Warranty Code put into Position 20 of our export file. | |
3/6/2014 | | Invoice - Return Serial | |
14006843 | | Request: | If you are trying to return a serial number, it gives an invalid procedure call message when you add the serial number to the invoice line. | |
3/7/2014 | | Invoice Print Forms | |
14006846 | | Request: | Currently, you are limited to creating 20 print forms per Terminal. Would like to increase that. | |
3/8/2014 | | Electrolux Warranty Claims through ServicePower | |
14006840 | | Request: | Electrolux is switching from ServiceBench to ServicePower, effective March 28, 2014. | |
| | Solution: | Added a new EDI format 'Service Power Frigidaire' . This request has been finished. | |
3/10/2014 | | Duplicate Invoice Print Form | |
14006851 | | Request: | The Duplicate Invoice Print Form function still has a limit of 20 print forms, even though it was increased to 40 print forms everywhere else. | |
3/10/2014 | | Mobile Salesperson - List Prices | |
14006852 | | Request: | Currently you can only choose from L1-L4, for which list price should show in Mobile Salesperson. This needs to be a list of all list price codes from system maintenance. Also, if a list price doesn't exist for a model currently it will not even show that model when you search for it. This needs to change so it shows the model but with $0 for the list price. | |
3/10/2014 | | Posting History | |
14006853 | | Request: | You cannot print a Posting History report if the Branch Code no longer exists. | |
3/12/2014 | | PO Printing | |
14006832 | | Request: | Currently, we have an option to print 'reference number' or 'back order invoice number', not both. Would like to be able to print both on the PO. | |
3/12/2014 | | Invoicing - Sales Divisions | |
14006857 | | Request: | Would like a way, in Invoicing, to control which Invoice Types users can open. | |
| | Solution: | You can now control which Invoice Types a user can add/edit/review/print/email/copy/split/finish by using the new Sales Divisions. Define your Sales Divisions in System Maintenance and assign Invoice Types to the appropriate Sales Division. Then, in User Security restrict which users can see which Sales Divisions. | |
3/13/2014 | | Invoice Archive Printing | |
14006868 | | Request: | Printing an Invoice from Archives does not print the Ship To name/address if the payment type is a COD. | |
3/14/2014 | | Google Mapping - Defining Map Zones | |
14006768 | | Request: | Would like to be able to draw a zone on a map, then when creating a customer if they are inside of the zone that was drawn, it would automatically fill in that zone for the customers. Needs to support Departments as well, so one customer could be in multiple zones (one for each department). | |
| | Solution: | Except adding customers, it will also fill the Department Zones when the customer's location is changed in Edit and Copy modes. | |
3/14/2014 | | Viewing Cost in Mobile Salesperson | |
14006872 | | Request: | Cannot see Cost in Mobile Salesperson, even with the security enabled. | |
3/14/2014 | | Price List Template | |
14006874 | | Request: | When selecting a file to import, it will only show .xls files, not the newer .xlsx format. | |
3/18/2014 | | Invoicing - Batch Email | |
14006823 | | Request: | When you do an Invoicing Batch Email, it doesn't update the "View Print History" on the Invoice Header. | |
3/19/2014 | | Invoice Labor Lines | |
14006875 | | Request: | Would like to add a Comment Code to the Technician table. Then, when adding a Labor line to an Invoice, if the selected Technician has a Comment Code - add that Comment to the Invoice. | |
3/20/2014 | | PO Transfer Report PO-19 | |
14006831 | | Request: | The Model field is too narrow, it's not allowing a 20 character model number. Would also like a checkbox to show selected Serial Number, like the checkbox for the 'Show Invoice / Name'. | |
3/22/2014 | | OE-39 Written Sales Report | |
14006774 | | Request: | When using the Excel option, the Salesperson1Percentage, Salesperson2Percentage, and Salesperson2Flag are not being filled in correctly. | |
| | Solution: | Fixed Salesperson1Percentage, Salesperson2Percentage, and Salesperson2Flag issues. Also made 'Apply Salesperson Splits' checkbox to be available all times. This bug has been fixed. | |
3/22/2014 | | OE-04 Reserved Models Report, SN-15 and SN-27 Ordering | |
14006871 | | Request: | The current reports when Creating a Purchase Order, for the location on the Model detail line. Would like an option to Order for the current Terminal Location. Would also like to add an option to see the QOH per location, on SN-15 as done in OE-04. | |
| | Solution: | Added checkbox 'Order for Terminal Location' to all three reports. If it is checked, it will only show Invoice Model line location equals Terminal Location when you click 'Order' button on the Report. Also added new checkbox 'Show QOH per Location' on SN-15. This requst has been finished. | |
3/24/2014 | | ATS Calculation | |
14006883 | | Request: | Currently if an Invoice is set to an "Immediate Ship" job status, it does not also compare the Delivery / Pickup Date to the Reserved Days. It still needs to consider the Reserved Days when there is a Delivery / Pickup Date, unless both dates are blank. | |
3/24/2014 | | Email Invoice | |
14006884 | | Request: | Currently when you email an Invoice - the Subject line will add "From XYZ Company" - where XYZ Company is the name of the branch you are currently signed in to. This should change to take the name of the branch from the Invoice, and not the branch you are signed in to. | |
3/26/2014 | | Model - Update Key | |
14006886 | | Request: | Currently if I do an Update Key and merge two models: If there are duplicate auto number serials, it will leave the duplicates on the old Model. Would like a way for the auto number serials to merge, but to add a "-1" to the duplicate serial numbers. This needs to update the serial number in all appropriate tables. | |
| | Solution: | If there are duplicate Auto # Serial Numbers and Checkbox - Update Serial Numbers for This Model is checked, it will show a message : "There are duplicate Auto # Serial Numbers. Would you like to add "-1" to the Serial Numbers to merge them? (Clicking Yes will merge them and clicking No will leave them on the old Model)". This Request has been finished.
| |
3/28/2014 | | Wireless Activity | |
14006892 | | Request: | Searching Wireless Activity and also printing a Transfer Report can be slow, sometimes causing ePASS to not respond. | |
| | Solution: | Two indices are created and this request has been finished. | |
4/1/2014 | | OE-09A Picking Report | |
14006896 | | Request: | Would like an Excel button on the OE-09A report. Currently if you export from ePASS to Excel, it uses multiple rows per record, so it needs to be nicely formatted for Excel - one row per record. | |
4/1/2014 | | ATS Calculation | |
14006897 | | Request: | Further change to the ATS calculation. The job status should always be "Immediate Ship" in order to use it in the calculation. Then, if the job status is "Immediate Ship" the date should either be blank or within the specified days. | |
4/1/2014 | | Finish Invoice | |
14006898 | | Request: | Getting an Invalid Procedure Call sometimes, when finishing an invoice with a return model line. | |
4/2/2014 | | Posting Batch | |
14006848 | | Request: | The Posting Batch # is currently an Integer data type. This needs to be changed to handle larger numbers, as some companies will be approaching the limit of an integer. | |
4/3/2014 | | Invoicing - Changing a Schedule Date | |
14006890 | | Request: | If you edit an Invoice and change the Schedule Date, it is still checking the zone for availability even if the Invoice has a "Do Not Dispatch" job status. It should not do this check, since it will not schedule it anyway. | |
4/3/2014 | | OE-19 MTD Invoice Cost Analysis | |
14006904 | | Request: | Would like an Excel button on this report that exports to Excel in a one row per record format. Also, change the Branch and Invoice Type drop downs to multi-select. | |
4/3/2014 | | Invoice Type - Default Location | |
14006908 | | Request: | The Default Location option on the Invoice Type currently only works for Items. It should work for Models too. If the Default Location is checked, then when adding a Model to an Invoice, the location on the Invoice Type should override the terminal defaults. | |
4/7/2014 | | Invoice Detail - Related Items | |
14006713 | | Request: | When selling a model with related items, the system is not charging the correct List Price level associated with the customer on the invoice. | |
| | Solution: | Fixed both related Item and Model selling price. | |
4/7/2014 | | Routing Screen | |
14006735 | | Request: | Currently the user security for Routing and Editing the Call Count Calendar, and Dragging & Dropping calls in Routing are all combined into one. They need to be separated. | |
| | Solution: | Added two new security features on System Maintenance: (1) 1602.1 'Dispatching - Full Screen Routing', and (2) 1602.2 'Dispatching - Drag/Drop in Routing'. It will allow you to control if you can enter Full / Split Screen, and Drag & Drop in Routing. This request has been completed. | |
4/7/2014 | | Edit Invoice - Fails to Update Dispatching | |
14006912 | | Request: | Rarely, when editing an Invoice, you can get a "Dispatching is not updated" error, and it will not update the dispatching record for that invoice. | |
4/7/2014 | | Selling Obsolete Models | |
14006917 | | Request: | Currently ePASS will let you sell an obsolete, out of stock Model if you are selling it a $0. This should not be allowed. If it is obsolete then it means you cannot get any more, regardless of selling price. | |
4/8/2014 | | GL Posting Batch History | |
14006705 | | Request: | When selecting an Invoicing or AR Posting batch where the BranchCode is no longer on file, the system shuts down with no error message. | |
4/8/2014 | | OE-04 Reserved Models Report | |
14006877 | | Request: | The model number is being cut off. The Model column needs to be made wider. | |
| | Solution: | Moved Reference/Map to the second line section. Now the model column has more space. | |
4/8/2014 | | Invoice Posting | |
14006922 | | Request: | It shows an error message "Row cannot be located for updating. Some values may have been changed since it was last read." | |
4/9/2014 | | Serial Inventory | |
14006927 | | Request: | The system currently allows you to delete a Model with a quantity on hand, as long as they are all unavailable. | |
| | Solution: | Now the system does not allow you to delete a Model or "Mass Delete" Models when the "Total Not Available" is greater than Zero. This bug has been fixed. | |
4/10/2014 | | Invoice Detail | |
14006929 | | Request: | When selling related items, it is not selecting the correct selling price. | |
4/11/2014 | | Order for Terminal Location (OE-04, SN-15, SN-27) | |
14006936 | | Request: | The new Order for Terminal Location option on OE-04, SN-15, and SN-27 is causing the Order form to FILTER by that location. It should not filter by the location, it should only replace the Location from the Invoice Model line, with the Model Delivery Location from Terminal Settings. | |
4/16/2014 | | Invoice Archive Signature | |
14006942 | | Request: | (1) If a signature was created by mouse, it won't show the signature in 'Archive Signature Detail'. (2) If the Comment description contains single quotes, 'Archive Utility' will show an error message. | |
| | Solution: | Both problems have been fixed. | |
4/22/2014 | | OE-10 Shipped Serials Report | |
14006938 | | Request: | Add a new option to the report "Only show invoices with all product shipped". | |
4/22/2014 | | OE-27 Invoice Cost Analysis | |
14006951 | | Request: | Got an error when exporting to Excel. | |
| | Solution: | Handled 'divide by zero' error. This bug has been fixed. | |
4/23/2014 | | Invoice Model Line | |
14006867 | | Request: | Would like to see the Product Description on the Invoice Model line. | |
4/24/2014 | | Item Inventory | |
14006959 | | Request: | When deleting an item, it is on the Notepad tab. It should go to the first tab. | |
4/24/2014 | | Immediate Reserved | |
14006960 | | Request: | The ATS calculation is including invoices that are not set to Immediate Reserved. | |
4/25/2014 | | Edit Invoice Schedule Date | |
14006962 | | Request: | Would like a new security option that controls if someone can edit the Schedule Date on an Invoice. They will always be allowed to change it on Add, but if they Edit an invoice, then they would require this new security option to change the Schedule Date. | |
| | Solution: | Added a new security option: Edit Schedule Date. This request has been completed. | |
4/28/2014 | | IN-17 Physical Inventory Report | |
13005936 | | Request: | This report doesn't sort properly. Most items are sorted alphabetically, then there are half a part of items at the end of the report that are out of order. | |
4/29/2014 | | PO Transfer Report - PO-19 | |
14006919 | | Request: | Would like to add a piece count to the totals / signature section on the bottom of each page. | |
4/29/2014 | | OE-09a Picking Report | |
14006970 | | Request: | The report will not display anything if you select a single route or multi-select routes. | |
4/30/2014 | | Transfer Requests | |
14006940 | | Request: | Would like an easy way to transfer inventory from the PO Transfer Requests screen, for companies that are not using barcoding. | |
| | Solution: | (1) Addded a new checkbox called "Transfer Inventory when changing to this Status" on the Transfer Status Maintenance form. Default setting is false. When you change the Status and the "TransferStatus - Transfer Inventory" checkbox is checked, it will actually transfer the serial #. It supports multi-select on this form.
(2) Added new "Search By Batch #" on the Transfer Maintenance form. Also, you can edit the Serial Number and Batch Number in Transfer Request Detail form.
This request has been completed. | |
4/30/2014 | | Invoicing - Shipping | |
14006971 | | Request: | Would like a way to restrict users so they can only ship product in a location that belongs to their branch. This only applies to manually shipping serial numbers in ePASS, not Barcoding or Mobile Salesperson. Since manually shipping serial numbers in ePASS is typically only done for pickups, you can then ensure that a serial number from the correct store was selected. | |
| | Solution: | Added a new security setting: "Add Serial to Invoice from All Locations". If you do not have this security setting activated, it won't allow you to sell serial numbers that are not in your Branch. | |
5/2/2014 | | OE-09b Picking and Staging Report | |
14006974 | | Request: | Would like to add the Route Code to this report, between the Map Zone and Sequence. Also would like to have Invoice # barcodes. Also, the date range does not appear to be working, and it is displaying many negative quantity lines. | |
5/6/2014 | | OE-35 Manufacturer Spiffs Report | |
14006952 | | Request: | Need a new date range option that includes both ScheduleDate and PickupDate combined, or else you need to run the report twice, once for deliveries and once for pickups. Also, need to print the InvoiceStartDate when selecting Schudule/Pickup Date. Currently it is printing the Finish date in that case. | |
5/7/2014 | | A/R - Aged Trial Balance | |
14006965 | | Request: | Would like the Branch to be a multi-select option. | |
5/9/2014 | | "Do Not Dispatch" Invoices | |
14006976 | | Request: | If you set a Job Status to "Do Not Dispatch", and there are already Invoices in the system that are dispatched with that job status, when you later edit those invoices, and try to change the date - the date won't actually save. | |
5/12/2014 | | Invoice Detail - Barcode button | |
14006923 | | Request: | When using the barcode button in Invoice Detail to scan something with a USB scanner, it is not taking the correct list price from the Customer. It seems to always use L1. | |
5/12/2014 | | Serial Maintenance | |
14006941 | | Request: | Adding a new model with 'Clear Fields on Add' disabled, is defaulting the min/max for all locations to main stock. It should not be carryng forward the min/max values. | |
5/12/2014 | | Service Requests - default Bill-To account | |
14006957 | | Request: | Would like to be able to default a Bill-To Account # on the Service Account. Then, when Processing a service request from that account, automatically set the Bill-To on the Invoice. | |
| | Solution: | A "Bill To Account" has been created into the Service Account form in System Maintenance. If it is filled in, the Bill-To will be automatically set on an invoice when processing a service request. | |
5/12/2014 | | Service Requests | |
14006968 | | Request: | If there is an apostrophe in the Address field, you will get an error when the Process function is Searching for a Customer. | |
5/12/2014 | | User Security for Price List Import | |
14006987 | | Request: | The access to the item Price List Template Import is being controlled by the user security for Serial Price List Template Import. | |
5/12/2014 | | Purchasing Maintenance - Notepad Tab | |
14006988 | | Request: | The Review button on the Notepad tab is not enabled while Reviewing a PO. | |
5/13/2014 | | Servicebench | |
14006934 | | Request: | New support for Liebherr through Servicebench. | |
5/13/2014 | | Invoice Detail | |
14006961 | | Request: | When adding a Model or Item to an Invoice, if the model/item is locked then it does not show up on the ordering reports. For models: It still needs to set the Invoice line to "Committed" status, and set the Qty Reserved on the invoice so that it shows up on the ordering reports. For items: It still needs to set the Qty Reserved on the invoice line so it shows up on the ordering report. The Qty Reserved on the Item or Model will still be incorrect in either case, but at least those can be recalculated. It is more important to ensure they show up on the ordering reports. | |
5/13/2014 | | SN-15 Ordering | |
14006990 | | Request: | The Delivery date and Invoice Date are showing a time instead of a date. | |
5/14/2014 | | PO-13 Receiving Report | |
14006996 | | Request: | The PO-13 Supplier drop down is showing ALL suppliers. It should only show "Inventory Suppliers". | |
| | Solution: | Fixed all Inventory and PO Reports. | |
5/14/2014 | | OE-09B Picking and Staging Report | |
14007001 | | Request: | Would like new sort options "Sequence DESC / Bin DESC" and "Sequence DESC / Bin ASC". "Sequence DESC / Bin DESC" should be the default. | |
5/14/2014 | | Invoice - Warranty tab | |
14007002 | | Request: | Need to add a "Field Test' option to the Warranty Type drop down. | |
5/14/2014 | | GL Year End | |
14007004 | | Request: | You get an Error 13, Type Mismatch when doing a GL Year End. | |
5/15/2014 | | Routing Screen crashng ePASS | |
14006999 | | Request: | When in the Routing screen and you select a Truck, ePASS may stop working. May receive the error message 'PASS has stopped working'. | |
5/20/2014 | | PO Export | |
14006921 | | Request: | Would like a new PO Export for V&V Appliance Parts that is the exact same as the Reliable Parts export, except as a .csv file. | |
5/21/2014 | | SN-15 and SN-27, OE-04 and PO-12 Ordering | |
14006905 | | Request: | For SN-15, SN-27, and PO-12: Add and option to allow excluding 'Do Not Dispatch' Job Status. For SN-15 and SN-27: Add an option to change the 'Reserved' column to be the # of models reserved within the date range selected, not the Total reserved. For SN-15 and SN-27: In the 'Reserved Model Details' only show Invoices where no Serial Numbers are already reserved to this line. For SN-15 and SN-27: Would like an option to 'Order' Models on the Report that are below minimum as they are not currently exported to the 'Order' grid. | |
5/26/2014 | | job | |
14007024 | | Request: | Model or Item Total Qty Reserved is not calculated properly. This bug is related to bug ID 14006961. | |
5/28/2014 | | Wireless Inventory / Mobile Salesperson - View Cost / List | |
14007005 | | Request: | The current View Cost / View List settings for Wireless Inventory and for Mobile Salesperson are hardcoded to L1, L2, etc. These need to be dynamic so you can choose any List Price or Cost. Also, new security options are needed for View All Costs/Lists - and if they do not have this new security option, then it should use the regular Serial Inventory List/Cost security options that let you individually assign which List/Cost a user can see. | |
5/28/2014 | | Miscellaneous - Do Not Allow Price Change | |
14007029 | | Request: | Would like a new "Do Not Allow Price Change" checkbox on Miscellaneous Codes. This would be similar to the "Do Not Allow Price Reduction" checkbox, but it would not allow any price change at all, whether it was a positive or negative amount. | |
5/29/2014 | | SN-27 - Ordering / Sales Analysis | |
14007036 | | Request: | The 30 60 90 Day Quantities are not printing correctly. | |
5/30/2014 | | DispatchTrack Export | |
14007034 | | Request: | Would like an option to export the Route from ePASS and have it automatically routed in DispatchTrack after doing an Import in their system. For this to work, the Route Code in ePASS needs to match up with the Mobile Login for the Service Unit in DispatchTrack. | |
6/2/2014 | | Scheduled Call | |
14007028 | | Request: | Getting an error when editting a second dispatch call for an invoice. | |
6/2/2014 | | SN-27 Ordering / Sales Analysis | |
14007039 | | Request: | No matter what Cost you choose to print on the report when doing the 2 Year Period, it always prints zero. | |
6/3/2014 | | PPO - Detail | |
14007008 | | Request: | Editing an Item line is over-writing the LocationCode. | |
6/3/2014 | | Dispatch Track with Detail Export | |
14007042 | | Request: | When using the DispatchTrack with Detail Export option, it is not exporting invoices without any detail lines. | |
6/4/2014 | | SN-13 Inventory Valuation | |
14007033 | | Request: | Would like an option to choose from Project Costs. Under "Use Cost" we would need to list all List Price Codes (can be listed after "Standard"), then the cost used on the report would come from the Project Cost for that List Price. | |
6/4/2014 | | SN-15 Ordering Report | |
14007040 | | Request: | If you try and run the report for a specific OEM, you get an Invalid Procedure Call error message. | |
6/4/2014 | | Dispatch Track with Detail Export | |
14007048 | | Request: | When exporting a selected date, all records are not selected properly. | |
6/4/2014 | | OE-09b Picking and Staging Report | |
14007051 | | Request: | Would like to show the location related to the bin that is displayed on the report. | |
6/6/2014 | | PO Maintenace - Add Item | |
13006441 | | Request: | Add the Item 'EOQ' to the visible fields when adding an Item line to a PO. | |
6/6/2014 | | Service Requests | |
14007056 | | Request: | Would like an option so that the ServiceBench Dispatch Number or the Samsung Ticket Number can automatically go to either the PO # or the Reference field on the Invoice header. This way you can search by that field. | |
| | Solution: | A new dropdown "Dispatch Number To" has been added into the Service Request form. The dispatch/ticket number will be filled into the selected field when creating an invoice. | |
6/9/2014 | | 'Find Bin' Function for Scanners | |
14007057 | | Request: | Would like a new "Find Bin" function on the scanner. This would allow you to scan a barcode or enter a model number, then it will display all bin locations that have this model in stock, and how many are in each of those bin locations. This will allow you to find the best bin to put the product in. This is for Serial Inventory only. | |
6/9/2014 | | ePASS Updates | |
14007058 | | Request: | The ePASS Updates program will not run if any program ending with "PASS.EXE" is currently running. There are some other programs that end with "PASS.exe" which are causing ePASS updates to think ePASS is running. It should check specifically for "PASS.exe" and "PassServer.exe", not program names ending with those names. | |
6/9/2014 | | DispatchTrack with Detail Export | |
14007060 | | Request: | Would like the Unload Time from ePASS to export to the "Service Time" field in DispatchTrack. | |
6/11/2014 | | GL - Financial Statements - Print | |
14006998 | | Request: | After the report is on screen and then clicking the Printer icon, the 'no printer' checkbox is defaulted so nothing prints. | |
6/11/2014 | | GL Utilities & Month End Close | |
14007019 | | Request: | The Report in GL Utilities - Add Holding File, and GL - Month End Close, does not print. | |
6/11/2014 | | Dispatching Call Detail Form | |
14007074 | | Request: | Priority and Qualification icons are not displayed properly. | |
6/13/2014 | | PO Import | |
14007032 | | Request: | Would like to be able to import PO Item lines from an Excel file, where Column A is the Item Number and Column B is the Quantity. | |
| | Solution: | Added a new security option 'PO Import' and PO Import menu on Purchasing. A user can import items or models to the selected PO. This request has been completed. | |
6/13/2014 | | Dispatch Track Export | |
14007072 | | Request: | When exporting to DispatchTrack, the system is not selecting the correct Route, for an invoice with multiple dispatches. | |
| | Solution: | Now both DispatchTrack and DispatchTrack with Details use the dispatching call date selection. This bug has been fixed. | |
6/13/2014 | | Extended Warranty Export - New Leaf | |
14007078 | | Request: | Add the Selling Price to the export file. | |
6/17/2014 | | Picking Report OE-09A | |
14007055 | | Request: | Would like the ability to print the Oldest Bin Location. based on the location a serial number is reserved in. thus aiding the warehouse staff to pull the oldest piece. | |
| | Solution: | A new check box 'Show Bin Location to Oldest Serial' has been added. If it is checked, it will show the Oldest Bin Location based on the location of a serial number. Also added new sort by option 'Route, CallSequence, Bin'. This request has been completed. | |
6/19/2014 | | Update ETA | |
14007073 | | Request: | When you update the ETA of a item on order, there is an option to update all POs. It does not update all POs, just the one selected. | |
6/20/2014 | | Invoice Type - Mandatory Fields | |
14007077 | | Request: | Would like to make Trip Charge available as a mandatory field. | |
6/23/2014 | | Serial Maintenance and Invoicing Detail | |
14007084 | | Request: | Related Comments. Currently ePass only allows one comment code per model, but would like to allow up to 5 just like related models, items, Misc and Wty. | |
6/23/2014 | | 4x6 Item Label | |
14007093 | | Request: | Would like the 4x6 item label to print the Asko logo, if brand = ASKO. | |
6/24/2014 | | Invoice Archives - Review Invoice | |
14007095 | | Request: | When Reviewing an invoice in Archives, and you double click on the address area, it opens up the address details. When clicking OK to close that screen, ePASS gets an error 'Run Time error 450 - Wrong number of arguments...' and shuts down ePASS. | |
6/26/2014 | | Item Inventory - Update Key | |
14007070 | | Request: | Would like the Update Key to remember which checkboxes were checked, so the next time you run it, it uses the same values. | |
6/26/2014 | | Model Update Key | |
14007089 | | Request: | Would like to separate the "Update Invoices" check box to "Update Invoices" and "Update Quotes". Currently, the one Update Invoices option updates both invoices and quotes. Also, there needs to be an "Update Negative Invoice lines", which is related to Update Invoice. | |
| | Solution: | Fixed on both Model Update Key and Model Mass Update Key Utility. This request has been completed. | |
6/26/2014 | | Invoice Package Recalculating | |
14007102 | | Request: | The Invoice Package recalculate logic currently looks at the Model for costs. It should look at the InvoiceModel. | |
6/26/2014 | | Model Price List Import | |
14007103 | | Request: | When importing models, if you have "Show Volume Rebate in Pricing" turned on, we would like it to calculate the Landed Cost using the same formula as it does when you review / edit a model. | |
6/27/2014 | | Invoice Detail - Split Item Line | |
14006950 | | Request: | When splitting an Item line that was backordered, the PO Item line that gets split does not fill in the Qty Received and the Qty Previously Received correctly. | |
7/2/2014 | | 4x6 Item Label | |
14007110 | | Request: | Would like the ASKO logo to print if the brand = ASKO or AS. | |
7/2/2014 | | Emailing From 64-Bit Computers | |
14007111 | | Request: | Currently, when you try to email an Invoice from ePASS on a 64-bit computer it will only work with Outlook. Would like it to detect if Outlook is the default mail client and if NOT, then use MAPI instead of Outlook. This way it will work with MAPI compliant mail clients, such as Thunderbird. | |
7/2/2014 | | Copy Invoice | |
14007112 | | Request: | Sometimes when copying an invoice with Item lines on it, you will get an "Invalid Use of Null" error. | |
7/3/2014 | | Get Map Zone from Google | |
14007117 | | Request: | While creating an Invoice, selecting an existing customer, and validating the address with Google: If the customer is not currently assigned to any map zones, it does not get them from Google. This situation would typically only happen for a new ePASS user, who converted their customer database. | |
7/4/2014 | | Routing - Column Order | |
14007106 | | Request: | Currently the column order and size are saved in the Windows registry. This should be user based, like all of the other forms in ePASS. | |
7/7/2014 | | Dispatching - Done Checkbox | |
14006893 | | Request: | Sometimes in Dispatching, a future Invoice already has the "Done" checkbox checked. It appears to be related to rescheduling the invoice, but it doesn't happen all the time. | |
7/7/2014 | | AP - Supplier - History | |
14007087 | | Request: | When you Review Supplier History for an Invoice that has many lines of Distribution, you can scroll DOWN the right hand side but it won't let you scroll back up. | |
7/8/2014 | | Dispatching - Calls Screen | |
14007116 | | Request: | Would like the Calls screen to show a quantity beside the Qualifications and Priorities on the left side like we currently do in Routing. | |
7/9/2014 | | Invoice Copy | |
14007125 | | Request: | If Invoice Type - Update Standard Cost on Copy is true, and Standard Cost code can not be found in Model List Price, it will show an error. | |
7/9/2014 | | Repair Codes | |
14007126 | | Request: | Would like an Obsolete check-box on the Repair table, then filter Obsolete codes from the Invoice Header so you don't see the Obsolete ones. | |
7/9/2014 | | PO Label Printing - Serial Inventory | |
14007127 | | Request: | Would like to have a multi-choice Brand and Product dropdown added to "Label by Location / Bin". | |
7/10/2014 | | IN-21 Item Inventory Audit Trail | |
13006572 | | Request: | There seems to be an error in the Qty column shown on the report, it sometimes shows zero. | |
7/10/2014 | | Invoicing Security | |
14007113 | | Request: | The "Edit Branch" security allows for the User to change the default SYSTEM invoice number to something of their choice. This should be separated into its own security option. | |
| | Solution: | A new security option "Edit Invoice Number" will control if the default SYSTEM invoice number can be changed or not. | |
7/10/2014 | | Dispatching Call Calendar | |
14007133 | | Request: | It shows 'Invalid use of Null' and also the Qualification number calculation is not correct. | |
7/11/2014 | | Item Reserved Quantity | |
14007109 | | Request: | The Item Reserved quantity seems to go to negative quantity very often recently. | |
7/11/2014 | | RetailDeck integration | |
14007134 | | Request: | The RetailDeck URL has changed so the link no longer works from ePASS. | |
7/11/2014 | | Invoice Calls form | |
14007137 | | Request: | The Invoice Calls form is slow now, when clicking on each record. It is taking too much time to count the priorities and qualifications to display. | |
7/14/2014 | | OE-39 Written Sales | |
13006622 | | Request: | It seems like the Written Sales Report is not including totals from 'Copy Invoice - Add' when the report is grouping by Invoice Type. | |
7/15/2014 | | DS-01 Route sheets | |
14007139 | | Request: | When using start points, the route sheet is treating them like a normal invoice and causing the route sheet to report the start point as being scheduled on many days for many technicians. | |
7/16/2014 | | Invoice Header | |
14006986 | | Request: | Would like to have all four phone number fields from Customer Maintenance brought over to the Invoice Header screen. | |
7/16/2014 | | Model / ID Not Found | |
14007141 | | Request: | For some users, certain barcodes will give you the message "Invalid Barcode: Model/ID Not Found", even though it is a valid barcode ID. | |
7/17/2014 | | AR-06 Aged Trial Balance | |
14007142 | | Request: | Would like to see the Invoice Type on this report, next to the invoice number. | |
7/17/2014 | | System Maintenance Reports | |
14007144 | | Request: | For the User report - would like to add Type, Group, and Salesperson columns. For the Salesperson report - would like to add Branch, Current, and Obsolete columns. | |
7/18/2014 | | AP-14 and AR-06 do not export well to Excel | |
13006370 | | Request: | When AP-14 or AR-06 are exported to Excel, the date and everything to the right of it is shifted. | |
7/21/2014 | | Price List Templates | |
13006268 | | Request: | Want to add the ability to have 3 suppliers included when adding/updating items. | |
7/21/2014 | | Excel button | |
14006709 | | Request: | Add an Excel button to the Customer History screen. | |
7/22/2014 | | Invoice Misc Line | |
14007145 | | Request: | The system is allowing you to change the price on a Misc line on a finished invoice. This should not be allowed. | |
7/23/2014 | | IN-18 Quantity On Hand | |
14007154 | | Request: | The IN-18 is very slow. | |
| | Solution: | Optimized this report to run much faster. | |
7/23/2014 | | AR 06 - Aged Trial Balance Report | |
14007157 | | Request: | This report is not pulling everything | |
7/24/2014 | | Add Invoice | |
14007159 | | Request: | Create an Invoice and click the Detail button on the Header, it will show an error message. | |
7/25/2014 | | PO Export | |
14007151 | | Request: | The Key Northeast export function needs to change from comma delimited to Tab delimited. | |
7/25/2014 | | Edit Invoice | |
14007158 | | Request: | Editing an invoice and changing the InvoiceType is changing the Job Status to the default job status for that Invoice Type, but it should not do that when Editing. This should only happen during Invoice Add. | |
7/28/2014 | | Item Physical - Scanned Detail | |
14007163 | | Request: | If you add an Item to Scanned Detail and there is nothing in the list of scanned items (possibly because "Show Everything Scanned" is unchecked), you will get a BOF or EOF error. | |
7/29/2014 | | Invoice Header - Table1 and Table2 | |
14007166 | | Request: | If a user has security to edit a Finished invoice, then they should be able to add/edit/delete from Table 1 and Table 2 on the invoice header, for a finished invoice. | |
7/30/2014 | | Copy / Split Invoice | |
14007174 | | Request: | The Carrier and Ship Via fields should copy over to the new invoice when doing a Copy or Split. | |
7/30/2014 | | Invoice Copy | |
14007175 | | Request: | Would like disable 'Copy Dispatch Unit' checkbox, if it is copied from Estimate Invoice to Non-Estimate Invoice. | |
8/6/2014 | | Prevent Selling in Invoicing | |
14007183 | | Request: | The options to prevent selling obsolete or inactive Models in Invoicing currently includes "N/A" quantity when checking if there are any available to sell. Need a new option so you can change it to NOT include N/A quantity in this calculation. | |
8/7/2014 | | Cancelling Service Requests | |
14007152 | | Request: | Often when trying to cancel a service request, ePASS will lock up. | |
8/12/2014 | | Mass Delete Items | |
14007191 | | Request: | Would like to delete Item Sales records. | |
8/14/2014 | | Report Scheduling | |
14007195 | | Request: | Would like to be able to schedule reports to run on the server and be saved as PDF's. Need security options, frequency options, a maintenance screen, and a new program to actually run the reports on the server and save them to the specified locations. The first report with the Schedule option will be the OE-04. | |
8/15/2014 | | Email Format | |
14007171 | | Request: | Would like to be able to add the SoldToCode as a Special Field on the email format. | |
8/15/2014 | | Deleted Invoice Type | |
14007180 | | Request: | If an invoice type has been deleted from system maintenance, you can no longer view any invoices of that type (it says you do not have security for the sales division). Since we cannot check sales divisions for an invoice type that no longer exists (we recommend making them obsolete instead) the sales division logic cannot apply for a missing invoice type. It should just allow you to edit/review/etc. based on your security, assuming you are part of the sales division. | |
8/15/2014 | | Invoicing - Prompts | |
14007185 | | Request: | When you use Prompts in Serial Inventory, the comments attached to the Prompt arent being added to the details of the invoice. | |
8/15/2014 | | Report Scheduler | |
14007199 | | Request: | On the Report Schedule Detail form, the OK button is currently the default button AND the cancel button, so if you hit ESC it clicks OK. ESC should click the Cancel button. When adding a new schedule, if the user selects frequency daily/weekly/monthly then it should automatically check "Auto Increment Report Dates". Also, only enable the day of week checkboxes when "Weekly" is selected, since that is the only time it applies. | |
8/18/2014 | | Invoice Print History | |
14007172 | | Request: | Would like to see which Email Format was sent in the Print History for an Invoice. You will only be able to see this for invoices that were emailed after receiving this update. | |
8/18/2014 | | Invoice Detail - New Payment Transfer Security | |
14007196 | | Request: | Would like a new security to control who is allowed to do a Payment Transfer | |
8/19/2014 | | System Maintenance - Misc Table | |
14007208 | | Request: | Cannot open the Misc table if you are on Cache 5. | |
8/20/2014 | | Serial Inventory Utilities | |
14007197 | | Request: | New Utility to erase outdated Sale Prices and Spiffs. | |
8/26/2014 | | OE 27 - Invoice Cost Analysis | |
14007216 | | Request: | If 'Include Misc' checkbox is not checked, it will show an error. | |
8/27/2014 | | WC-11 Outstanding Claims Report | |
14007193 | | Request: | The right margin is cutting off the cents on the far right column | |
8/27/2014 | | AR Posting | |
14007213 | | Request: | When using the AR Variables 'Split Posting by Payment Type' this needs to identify the payment type when the GL Transactions are written. | |
8/28/2014 | | Serial Maintenance | |
14007177 | | Request: | Editing a model that has a brandcode with a Markup Table that is not on file is stopping Edit from continuing. | |
8/28/2014 | | Model - Update Key | |
14007179 | | Request: | When doing an update key, would like a notepad entry to automatically be added to the new and old models. | |
8/29/2014 | | Price Inquiry | |
14007220 | | Request: | Some users are not seeing the calculator on the toolbar, even though they have security. | |
8/29/2014 | | OE-36 Brand / Product Labor Analysis | |
14007221 | | Request: | If you have more than 32,000 labor minutes on one invoice you'll get an overflow error when running this report. | |
9/4/2014 | | Splitting a detail line causes it to not show up on route sheets. | |
14006750 | | Request: | If you have the option "Exclude installed items" turned on when printing a route sheet it will not show any detail lines that have been split and not edited.
| |
9/8/2014 | | User Security - Text Numbers | |
14007238 | | Request: | If you click on Text Numbers in User Security, and you don't have any Text Numbers set up, you will get an error and ePASS will lock up. | |
9/9/2014 | | Get driver info from DispatchTrack | |
14007233 | | Request: | Feature request: Ability to download list of drivers who were in the nightly DispatchTrack download so they can then be added to Invoice Table1. | |
9/10/2014 | | PO-12 Recommended PO | |
14007230 | | Request: | The report is recommending to order an item even though the 'exclude do not dispatch' option is selected. | |
9/10/2014 | | Supplier - Update Key | |
14007246 | | Request: | The Supplier Update Key function does not appear to be updating the account allocation table. After doing an update key you can no longer see the distribution for a transaction. | |
9/12/2014 | | Edit Salesperson1 Security | |
14007250 | | Request: | For some users, even if they don't have edit salesperson1 security they can still edit salesperson 1, but only on some invoices. | |
9/19/2014 | | NorthEast Parts invoice | |
14007263 | | Request: | Would like to update the policy at the bottom of the NorthEast Parts invoice, both in ePASS and on the website. | |
9/23/2014 | | SN-37 Aging Analysis by Salesperson | |
14007267 | | Request: | You get an "Invalid Procedure Call" when running this report for Main Stock. | |
9/23/2014 | | Printing Invoice Archives | |
14007270 | | Request: | Cannot print Invoice Archives - ePASS just hangs. | |
9/30/2014 | | OE-04 Reserved Models Report | |
14007278 | | Request: | If the quantity on an invoice line is greater than 1, would like the qty to be bold so it stands out. | |
10/2/2014 | | PO Costing Cycle | |
14007281 | | Request: | When Costing a PO for Serial Inventory write the Model Audit Trail for the Serial Cost updating as the same date the Serial number was received, not the current date. | |
10/6/2014 | | Batch Print | |
14007266 | | Request: | Would like to add "User Created" to the Sort Order options. | |
10/7/2014 | | Miscellaneous Maintenance | |
14007254 | | Request: | When first going into the Miscellaneous Maintenance screen, the Search button should be the default button. Also, would like add the Misc Type Description as a column next to the Misc Type code. Also when printing the Misc table add an Obsolete (Yes/No) column. | |
10/9/2014 | | Route Reconciliation report DS-02 | |
14007198 | | Request: | Not all detail lines are printing on the Route Reconciliation report | |
10/9/2014 | | Service 2000 | |
14007284 | | Request: | The invoice print form prints signature wrong. | |
10/14/2014 | | Customer Last Activity Date | |
14007274 | | Request: | The last Activity date in Customer Maintenance is not always getting updated. | |
10/15/2014 | | IN-27 Best / Worst Sellers | |
14007289 | | Request: | When running the report and clicking the Excel button, you get an error. | |
10/22/2014 | | Edit - Invoice Model Detail Line | |
14007298 | | Request: | Got an error message when you edit a return model line | |
10/28/2014 | | Invoice Header | |
14007306 | | Request: | Issue: When clicking the 'Print' button in the Customer Notepad from the Invoice Header you get the following error: 'Argument not optional' | |
10/29/2014 | | Serial Label Printing | |
14007305 | | Request: | Issue: Custom label design '4 x 3 With Invoice Reference' is not always printing the Invoice Reference field. | |
11/5/2014 | | Invoice Labor lines | |
14007318 | | Request: | If you are using the option "Show Labor Code in Invoice List" it will show the labor code, but it still shows the technician description. It needs to show the Labor Description instead. | |
11/6/2014 | | Tables - Misc table | |
14007323 | | Request: | Searching by Description gets an 'Invalid Procedure call or argument' | |
11/13/2014 | | Item Inventory Utility | |
14007324 | | Request: | A New utility is needed to re-populate the Supplier fields in Item Inventory | |
| | Solution: | A new utility "Populate Item Suppliers" is created into Item Utilities. | |
11/14/2014 | | Purchasing Costing | |
14007330 | | Request: | Costing an Item with an Order Ratio is calculating the wrong Average Cost | |
11/14/2014 | | Item label printing | |
14007331 | | Request: | The 4 x 6 Item label needs to support the ASKO and Scottsman Logo | |
11/17/2014 | | Default Technician on Labor line | |
14007333 | | Request: | Would like a "Default Technician for Labor" field on the User, in user security so that when that user adds a labor line to an invoice, the system will default to that technician. | |
11/17/2014 | | Labor Rates | |
14007334 | | Request: | Would like "Do Not Allow Price Change" and "Do Not Allow Price Reduction" options on the Labor Rate table. They should work the same as the Misc options when adding a labor line in Invoicing. | |
11/18/2014 | | Invoice Payments | |
14007339 | | Request: | Would like an option on the Payment Type that would restrict the payment comment they can enter to X characters. This way if you only wanted the user to capture the last 4 digits of a credit card you could restrict the comment to 4 characters. | |
| | Solution: | Added a new text box "Limit Comment to X Characters" into Payment Type form below the Comment Required checkbox. | |
11/20/2014 | | Copy Invoice | |
14007294 | | Request: | The Copy Invoice function is allowing you to select a JobStatus that is obsolete. | |
11/20/2014 | | Invoice Maintenance | |
14007328 | | Request: | The Address column in Invoice Maintenance cuts off longer addresses (that use both address 1 and address 2). | |
11/20/2014 | | Special Fields (Emailing and Texting) | |
14007332 | | Request: | Would like to add the following fields to "Special Fields" in Email/Text formats: First word of Route Description (usually will be first name of tech), Sold To City, State, Zip, and Dispatch Time + 3 hours. Also, SvcBrandCode and SvcProductCode special fields are not working - it just inserts {SvcBrandCode} and {SvcProductCode} instead of the actual values. Also would like to add a Send To "None" option in the Send To drop down - this would just open the text message form with the message filled in, but with no recipients attached (a good way to send add-on calls to a technician). | |
| | Solution: | Fixed: InvTypeCode, Salesperson1Code, Salesperson2Code, SvcBrandCode, SvcProductCode were replaced by non-existing fields in table. Added 5 new special fields as requested. -- above changes have been applied to both TextFormat and EmailFormat Added "None" option to Send To dropdown list in TextFormat form.
| |
11/21/2014 | | DispatchTrack exports | |
14007358 | | Request: | Would like an option to only look at Invoice.ScheduleDate for the DispatchTrack export. Currently it looks for a dispatching record, but if you are not using ePASS dispatching at all then it won't export anything. | |
11/21/2014 | | OE-27 Invoice Cost Analysis | |
14007359 | | Request: | Would like to add a "Pickup Date" option to the OE-27. | |
| | Solution: | 1. Added a "Pickup Date" option to the OE-27. 2. Fixed default cancel button on "OE-09a", "OE-19" and "OE-27". | |
11/24/2014 | | Invoice Detail - Serial Screen | |
14007260 | | Request: | When reviewing a Serial number on the Invoie Detail it should show the barcode ID so it will be easier to print a label for product being returned. | |
| | Solution: | Add a Barcode textbox into InvoiceSerial form. | |
11/26/2014 | | Misc Code Delete | |
14007366 | | Request: | If a Misc Code was deleted, Misc Code on Item and Model should be deleted as well. | |
12/1/2014 | | Invoicing - Multi Step Operation Error | |
14007370 | | Request: | Getting a "Multi-step operation error" randomly thoughout Invoicing. | |
12/1/2014 | | Invoice Archives - Printing and Emailing | |
14007371 | | Request: | ePASS is locking up when customer tries to print or email an archive invoice. | |
12/2/2014 | | Invoice Documents | |
14007378 | | Request: | Sometimes clicking the "Browse" button while adding a document to an Invoice will kick you out of ePass. | |
| | Solution: | Added error handling to the procedure, so it will not kick you out of ePASS. Instead it should show an error message, which will help us determine the root cause of the problem. | |
12/3/2014 | | Labor Rate Import | |
14007374 | | Request: | Invalid Use of Null error message appearing in Invoice Detail when selling a labor rate that was imported with the Import function in System Maintenance. | |
12/8/2014 | | Routing - # of Trips | |
14007100 | | Request: | Would like a "# of Trips" column in Routing. This would look at Labor lines on the invoice and show the highest trip number. Then you can easily tell how many times you've been to a call, without even opening the Invoice.
Also, would like to add Invoice.Reference, Invoice Type, and DispRoute.TripStatus as columns. | |
12/8/2014 | | Gross Margin Displayed On Invoice Detail Line | |
14007291 | | Request: | If you click on a Model detail line with Cost display turned off at the top of ePASS, you don't see the Cost. If you click on the Model detail line with Cost Display turned on, you still don't see the Gross Margin. You have to come out of the invoice and go back in to see the Gross Margin. | |
12/8/2014 | | User Security | |
14007390 | | Request: | Sometimes you get an Invalid Use of Null error when clicking OK in User Security. It seems to only happen if you are running Cache version 5. | |
12/8/2014 | | Samsung Canada EDI Upload | |
14007391 | | Request: | Would like to export the Invoice.Reference field to field 56 (Tracking Number). | |
12/9/2014 | | Samsung Canada EDI Upload | |
14007393 | | Request: | Would like the following changes to the Samsung Canada upload: 1. Remove the column headers 2. Change the format of all date fields to YYYYMMDD (there are 5 of them, fields 29,31,32,34,36) 3. Put the Invoice.PONumber into field 56 (Tracking Number) instead of Invoice.Reference, as we were previously doing. | |
12/9/2014 | | Samsung Canada EDI export | |
14007395 | | Request: | Would like the 5 "extra warranty fields" mapped as follows:
Extra Warranty Data 1 - Defect Type Extra Warranty Data 2 - IRIS-Condition Extra Warranty Data 3 - IRIS-Symptom Extra Warranty Data 4 - IRIS-Defect Extra Warranty Data 5 - IRIS-Repair | |
12/10/2014 | | Samsung Canada EDI export | |
14007398 | | Request: | Would like the Total Charged amount from the Warranty tab to export to the "Freight Amount" field. | |
12/11/2014 | | Mapping - Invalid Use of Null | |
14007401 | | Request: | Sometimes when doing a search in Mapping you get an Invalid Use of Null error. | |
12/12/2014 | | Google Mapping | |
14007396 | | Request: | Would like an option to not change the icon to a checkbox when the call is complete. | |
12/15/2014 | | Copy Invoice | |
14007409 | | Request: | The new Standard / Actual Costs on Labor lines are not being copied on Copy Invoice. | |
12/22/2014 | | Purchasing - Reliable Parts Returns Export | |
14007429 | | Request: | Would like a new PO Export for parts returns to reliable. | |
12/23/2014 | | OE-07 Shipping Report | |
14007415 | | Request: | Would like an option to run the report for only invoices with a certain Reference on the Invoice Header. | |
12/23/2014 | | Serial Columns | |
14007435 | | Request: | If you remove the Cost and Std Cost columns on the Serial form, then any time you go into the Serial form it kicks you out of ePASS. | |
12/28/2014 | | OE-04 show invoice header payment type | |
14007404 | | Request: | Would like a new optional field added for invoice header payment type. | |
| | Solution: | Added Muti popup - Invoice Payment Type, and Scheduled Report logic was also handled. | |
12/28/2014 | | Archive Invoices | |
14007419 | | Request: | The Archive Invoices utility is not archiving quotes that were once sales. | |
12/30/2014 | | Markup Table Changes | |
14007345 | | Request: | Markup tables are being changed to allow more Replace Digits options. Previously you could replace Cents and Dollars, but now you will be also able to replace the Ten Dollars Digit allowing the system to force prices such as 99.99 | |
1/8/2015 | | Default Item Cost in Purchasing | |
14007416 | | Request: | Would like an option to default the Quoted Cost to the Supplier Cost. | |
1/9/2015 | | Customer History | |
14007424 | | Request: | Would like ePASS to be able to track an Equipment Number in our history | |
| | Solution: | Added a new field, "Equipment Number", on Invoice Header. It will be carried forward to History Sales and History Service when the invoice is posted. Also changed Customer History form to show Equipment Number. This request has been finished. | |
1/9/2015 | | Invoicing Search Screen | |
14007442 | | Request: | The ALT+S for Search does not work with the new texting and phone integration options | |
1/9/2015 | | Add Model | |
15007454 | | Request: | When adding a Model the Price Tag tab is invisible. | |
1/12/2015 | | Allow dispatching of Quotes | |
14007430 | | Request: | Would like to be able to allow a quote invoice type to be disptached. | |
1/13/2015 | | Purchasing - Reliable Parts Returns Export | |
15007463 | | Request: | Would like to change this program to export the Invoice column from POItem - Packing Slip Number | |
1/13/2015 | | Item Utility - Price List Import | |
15007464 | | Request: | Would like to handle Supplier 1-3 Cost Null issue | |
1/14/2015 | | OE- 04 Reserved Models Report | |
15007466 | | Request: | When you check 'MapZone' check box, it will show an error | |
1/19/2015 | | Routing security | |
15007461 | | Request: | If you only have Dispatching - Review security, as well as Full Screen Routing, it allows you to Add/Edit/Delete calls. Those buttons should only be enabled if you have "Maintenance - Call Count & Routing" security. | |
1/20/2015 | | Purchasing Maintenance | |
14007417 | | Request: | Would like to be able to search by Confirmed. | |
1/22/2015 | | Serial Maintenance | |
15007482 | | Request: | Clicking on some serial numbers give you an "Invalid Use of Null" error then kick you out of ePASS. | |
1/22/2015 | | Model - Unique Price Column | |
15007483 | | Request: | The new column 'Unique Selling Price' is missed on Model search form. | |
| | Solution: | Changed DBUpdate to refill columns. This bug was fixed | |
1/23/2015 | | AR Posting | |
15007473 | | Request: | When splitting the AR Posting by Payment Type the Reference going to the GL is incorrect. | |
1/23/2015 | | Invoice Print Form | |
15007478 | | Request: | Changes to the Yale Invoice print form re: Sunday hours on the second page | |
1/23/2015 | | System Maintenance - Markup Tables | |
15007479 | | Request: | When clicking OK on the ListPrices tab, but the last line is not completely filled in, you get a 'term is expected...' error. | |
1/23/2015 | | Invoice Serial - Add Mutiple Serials | |
15007485 | | Request: | Could not Select Mutiple Serials at same time since last updates | |
1/28/2015 | | Financing - Export Bureau | |
14007445 | | Request: | The Bureau Export for CDIA needs to stop exporting code '00', '82', '83', '84'. These records should not be in the export file. | |
1/28/2015 | | Customer Statement Margin Change | |
15007450 | | Request: | The margins for customer statement form I - Nebs L9069 Laser need to be made slightly smaller. | |
1/28/2015 | | Add Serial | |
15007492 | | Request: | Manully adding a serial on ePASS will trigger an error. | |